Analyst - Fund Administration (Treasury Services)

The Catalyst Group; Rio de Janeiro; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading financial services company is seeking an Analyst to support the treasury department in Rio de Janeiro. The role involves managing payment processes, ensuring compliance with operational policies, and collaborating with other teams to provide excellent service. Ideal candidates will have a background in finance, strong attention to detail, and effective communication skills.

Qualificações

• 1 year of experience in Fund Administration, Treasury or Investor Services.
• Knowledge of international banking systems and wire transfer procedures.
• Fluent in English; proficiency in Portuguese desirable.

Responsabilidades

• Oversee wire transfers, EFT-ACH payments, and cheques.
• Ensure compliance with policies, procedures, and SLAs.
• Assist in client onboarding and offboarding.

Conhecimentos

Attention to detail

Organizational skills

Time management

Communication

Knowledge of banking systems

Formação académica

Bachelor’s degree in Business Administration, Finance, Accounting, or a related field

Descrição da oferta de emprego

This role is based in our office in Rio de Janeiro, Brazil. As an Analyst, you will report to the Associate Director.

The Analyst supports the Associate Director in ensuring smooth day-to-day operations within the treasury department. This includes working closely with internal teams, clients, and third-party stakeholders to ensure the timely and accurate execution of treasury functions such as payment processing, bank reconciliations, and client service. The role requires a highly organized individual with a strong understanding of banking systems, wire transfers, and operational policies. The Associate will be expected to adhere to operational procedures, manage payment processing, and assist with onboarding and offboarding clients.

From a high-level perspective, the core responsibilities that form your role are broken down into the following 7 categories:

1. 
   Treasury Service Operations
2. 
   Bank Platform & Access Management
3. 
   Operational Support & Team Collaboration
4. 
   Client Communication & SLA Management
5. 
   Reconciliation & Payment Verification
6. 
   Process Improvement & Feedback
7. 
   Risk and Compliance Responsibilities

Your Daily Tasks

The following are the tasks linked to the Core Responsibilities that will be expected as part of this role:

1. Treasury Service Operations:

Includes (but not limited to) the following tasks:

a) Adherence to Policies & Procedures: Ensure compliance with Catalyst’s internal policies, procedures, and Service Level Agreements (SLAs) related to treasury services. Support the Treasury Manager in maintaining and improving the operational framework for treasury functions.

b) Client Onboarding & Offboarding: Work with the Treasury Manager to onboard and offload clients, ensuring the appropriate banking platforms, counterparties, and payment systems are selected and properly utilized according to client requirements and regulatory standards.

c) Payment Processing: Oversee and process wire transfers, EFT-ACH payments, cheques, and other financial transactions across multiple international banking platforms. Ensure that payments are executed correctly, on time, and in compliance with agreed SLAs.

d) Escalation & Issue Resolution: Act as an escalation point for any issues or deviations in the payment process, ensuring that problems are identified and resolved quickly. Communicate deviations to the Treasury Manager and senior stakeholders as needed.

2. Bank Platform & Access Management:

Includes (but are not limited to) the following tasks:

a) Access Management: Work with the Treasury Manager to ensure that all Treasury team members have appropriate access to banking platforms and financial systems. Act as the backup for managing and monitoring staff access rights, ensuring compliance with security protocols and policies.

b) Bank System Monitoring: Regularly monitor the bank systems for any service requests, system errors, or other discrepancies. Inform the Treasury Manager and relevant regional office staff if action is needed to address issues or escalate requests.

c) Callbacks & Payment Verifications: Ensure the team follows callback procedures when necessary to verify payment details. Ensure callbacks are completed in a timely manner, in line with Catalyst’s internal controls, to avoid errors and fraud.

3. Operational Support & Team Collaboration:

Includes (but are not limited to) the following tasks:

a) Workflow Management: Support the day-to-day workflow of the treasury function, ensuring that all tasks are completed on time and in accordance with SLAs. Assist with payment batch preparation and the reconciliation of prior day’s transactions.

b) Documentation & Record-Keeping: Ensure that all necessary documentation related to payments, wires, and transactions is collected and stored appropriately in centralized systems in line with Catalyst’s record-keeping policies.

c) Training & Guidance: Work with the Treasury Manager to support the team by providing guidance and assisting with any improvements or process updates. Train junior team members on treasury operations, best practices, and internal procedures.

d) Payment Information Accuracy: Ensure that critical payment details, such as beneficiary bank information and invoice approvals, are accurate and up-to-date. Follow up to resolve discrepancies and ensure proper completion of payments.

4. Client Communication & SLA Management:

Includes (but are not limited to) the following tasks:

a) Client Service Support: Provide essential support to the Investor Services team and clients by assisting with all payment requests and inquiries. Ensure communication with clients and internal teams is clear, effective, and prompt.

b) SLA Adherence: Help monitor and ensure that Treasury services meet client-specific SLAs. Work with the Treasury Manager to manage key performance indicators (KPIs) related to payment processing and other treasury functions. Take proactive steps to address any issues or delays that might impact service levels.

5. Reconciliation & Payment Verification:

Includes (but are not limited to) the following tasks:

a) Daily Reconciliation: Assist in the reconciliation of daily payments to ensure that all wire transfers are successfully processed and that no payments are returned or rejected. Identify discrepancies and ensure any issues are resolved in a timely manner.

b) Payment Batch Preparation: Prepare payment batches for various payment methods, including international wire payments, EFT-ACH transactions, and cheques. Ensure all substantiating documentation is collected and maintained.

b) Follow-up on Payments: Review payments to ensure that the key information (e.g., bank details, invoice amounts) has not changed between approval and payment. Follow up with clients and counterparties as necessary to resolve any issues before payment is processed.

6. Process Improvement & Feedback:

Includes (but are not limited to) the following tasks:

a) Feedback & Process Improvement: Provide proactive feedback to the Treasury Manager and senior management on potential improvements in the treasury services processes. Identify areas for optimization and assist with implementing changes to enhance operational efficiency and client satisfaction.

b) Policy & Procedure Updates: Contribute to the ongoing review and improvement of policies and procedures related to treasury services, ensuring they remain relevant and effective. Assist in implementing any necessary changes to align with best practices, regulatory updates, and client requirements.

7. Risk and Compliance Responsibilities:

Includes (but not limited to) the following tasks:

a) Comply with relevant regulatory frameworks, including anti-money laundering (AML), Know Your Customer (KYC), and FATCA/CRS reporting requirements. Work with the Compliance team to ensure that treasury-related regulatory filings are timely and accurate.

b) Compliance Tasks: Perform routine compliance checks and adhere to company risk and compliance processes and policies.

c)Record Keeping: Maintain organized records of compliance documents and reports.

d) Documentation Support: Assist in maintaining compliance documentation and records.

e) Monitoring Tasks: Help monitor compliance tasks and assist with quality control processes.

f) Compliance Culture - Working in tandem with the compliance colleagues to support a culture that is centered around good governance and compliance.

Additional Strategic Expectations

• Share insights to enable development of new processes and procedures that will create business efficiency and support delivery of client excellence in service.
• Maintain awareness of industry, regulatory, jurisdictional, and other trends that could affect the business.
• Contribute to the creation, development and implementation of new products and solutions to accommodate the businesses continuous changing needs.
• Collaborate cross-functionally with operations staff, business users, project, and implementation managers to achieve desired and elegant solutions.

Required Skills & Experience

Are you getting excited? We are! Before we get too carried away, there are a few requirements you’ll need to check off before you can apply for the position:

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
• 1 year of professional experience in the Fund Administration industry, with specific experience in Treasury or Investor Services.
• Knowledge of international banking systems and wire transfer procedures. Must have experience working with payment systems and handling financial transactions in a corporate environment.
• Fluent in English (both written and spoken). Proficiency in Portuguese is highly desirable, especially when working with Brazilian clients.
• Strong attention to detail, particularly when reviewing payment details, transaction reconciliations, and financial records.
• Effective organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment. Ability to handle high volumes of transactions while maintaining accuracy.
• Strong verbal and written communication skills, with the ability to interact with both internal and external stakeholders clearly and professionally.