Analista de Sac JR | Humânia | São Paulo

LinkedIn - Jobboard; São Paulo; Híbrido; BRL 30.000 - 45.000; Tempo integral

Resumo da oferta

Join a leading health ecosystem as an Analista de Sac JR in São Paulo. This role involves customer service, record keeping, and managing inquiries. We seek individuals passionate about health and inclusion. Enjoy a hybrid work model and various benefits.

Serviços

Medical assistance

Dental assistance

Meal / Refeição vouchers

Home Office support

Transport vouchers

Private pension

Life insurance

PPR

TotalPass

Qualificações

• Ongoing or completed higher education in health-related fields.
• Intermediate proficiency in Microsoft Office.

Responsabilidades

• Customer service via phone.
• Record keeping of services.
• Identification and reporting of Pharmacovigilance and Technical Complaints.

Conhecimentos

Customer Service

Microsoft Office

Formação académica

Higher education in health-related fields

Descrição da oferta de emprego

Analista de Sac JR | Humânia | São Paulo

Join to apply for the Analista de Sac JR | Humânia | São Paulo role at Humania.

In the Viveo Ecosystem, we promote and disseminate themes such as diversity and inclusion across all sectors and companies. We promote awareness and actions based on pillars like LGBTQIA+ (Ser Quem Sou), Race (NaRaça), Gender (emPODERaELA), and PCD (SuperAÇÃO).

We seek team members who are protagonists in transforming lives, regardless of sex, race, religion, nationality, age, disability, or sexual orientation.

Be part of Brazil's largest health ecosystem! Join us in caring for every life.

Companies in the Viveo Ecosystem include:

• Leading hygiene, personal care, and first aid product industries with strong brands in the national retail market: Cremer, Flexicotton, Daviso, and FW.
• Companies distributing to hospitals: Mafra Hospitalar.
• Companies distributing to laboratories and clinics: Tecnocold and Prevena Diagnóstica.
• Companies producing parenteral nutrition and sterile solutions: Life, FAMAP, Pró Infusion, and Nutrifica.
• Logistics and fleet management: HealthLog.
• For individual customer service: Cirúrgica Mafra, Humânia, Far.Me, and BoxiFarma.

Our recruitment team uses the database for all opportunities. Join us in creating healthier futures!

Responsibilities and duties:

• Customer service via phone;
• Record keeping of services;
• Daily, weekly, and monthly reconciliations;
• Identification and reporting of Pharmacovigilance and Technical Complaints;
• Reconciliation of Pharmacovigilance and Technical Complaints;
• Routing inquiries/demands to internal sectors of Astellas.

Requirements and qualifications:

• Ongoing or completed higher education in health-related fields;
• Intermediate proficiency in Microsoft Office.

Additional information:

• Medical assistance;
• Dental assistance;
• Meal / Refeição vouchers;
• Home Office support;
• Transport vouchers;
• Private pension;
• Life insurance;
• PPR;
• TotalPass;

Work hours: Monday to Friday, 9 am to 6 pm.

Location: R. Alexandre Dumas, 2100 - Chácara Santo Antônio (South Zone).

Work model: Hybrid, 3 days in-office and 2 days remote.