Amzon EDSP Payments and Disputes Coordinator, AMZL EDSP (External Delivery Service Provider)

Amazon Jobs; Rio de Janeiro; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global logistics leader in Rio de Janeiro is seeking a Last Mile Payments Coordinator to manage payments and disputes for External Delivery Service Providers. Candidates must possess a bachelor's degree and have strong skills in Microsoft Excel, fluent Portuguese, and advanced English writing. This role offers the opportunity to improve payments operations within a dynamic environment.

Qualificações

• Bachelor’s degree required.
• Knowledge of advanced Microsoft Excel functions.
• Experience with business analysis and P&L management.

Responsabilidades

• Manage all payments to EDSPs and partner payment disputes.
• Own last mile partners payment experience.
• Ensure compliance throughout the global payment process standards.

Conhecimentos

Advanced Microsoft Excel

Business analysis

P&L management

Fluent Portuguese

Advanced English writing skills

Logistics experience

Formação académica

Bachelor's degree in Engineering, Operations, Business Administration, or a related field

Descrição da oferta de emprego

Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry.

Amazon’s transportation teams work to ensure the delivery packages globally for customers around the world. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers.

Amazon’s Transportation Operations team is seeking a Last Mile Payments Coordinator to join our Brazil Transportation team. The Payment and Dispute Coordinator is responsible for managing all payments to EDSPs (External Delivery Service Providers), including payment disputes. They will make sure all partners will have a seamless payment experience. We expect our team members to identify ways to improve our operations continually.

Our Culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.

Key Responsibilities

• Manage all payments EDSPs and partner payment disputes
• Own last mile partners payment experience
• Own payment performance metrics
• Partner with Procurement to adjust the different costs of nodes
• Actively engage with internal teams and external
• Ensure compliance throughout the global payment process standards
• Work on continuous improvement initiatives, including benchmarks with other geos

Requirements

• Bachelor's degree in Engineering (any domain), Operations, Business Administration, or a related field
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Experience with business analysis and P&L management
• Fluent Portuguese and advanced English writing skills
• Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration

Amazon is an equal opportunities employer and welcomes applications from all qualified candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.