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Samsung Electronics America seeks a Project Lead / Manager to drive AI-enabled process transformation, automation initiatives, and cross-functional collaboration across business and IT teams.
The role requires strong project management and process-mapping skills, with experience in AI projects and governance. Fluency in English and Portuguese is preferred for the Brazil-based role, with opportunities to shape enterprise-wide improvements.
Who are we? Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation. Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible. We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation. Join us at Samsung and find your opportunity to do what you can’t. Looking for more? Visit our website www.samsung.com or our career page HERE!
We are looking for a Project Lead / Manager to drive process transformation initiatives enabled by process efficiency including automations as RPA´s and Artificial Intelligence (AI). This role will be responsible for leading cross-functional projects, mapping and redesigning business processes, and identifying opportunities where AI, automation, and advanced analytics can deliver measurable business value. The ideal candidate combines strong project management, process mapping expertise, and a solid understanding of AI capabilities, acting as a bridge between business, IT, and data teams. Opportunities to working with Process Innovation Team.
Areas of Responsibilities in this role, you will be responsible for:
Project LeadershipLead end-to-end process transformation and AI-enabled projects, from discovery through implementation and benefits realization. Define project scope, milestones, risks, dependencies, and success metrics. Manage multiple initiatives simultaneously, ensuring on‑time and on‑budget delivery.
Process Mapping & Improvement ConductAs-Is and To-Be process mapping using BPMN, SIPOC, or other tools mapping and value stream mapping. Identify inefficiencies, bottlenecks, and improvement opportunities across business processes. Work closely with Business stakeholders, IT, Data Science, and AI teams to translate business requirements into technical solutions. Support change management activities, including communication, training, and adoption. Design future-state processes integrating AI, automation, and digital tools.
AI & Digital EnablementIdentify, assess, and prioritize AI and automation use cases (e.g., GenAI, RPA + AI, OCR, NLP, predictive analytics). Support PoCs, pilots, and scale-up of AI solutions.
Governance & Value ManagementApply and reinforce AI governance, compliance, and ethical AI principles. Define and track KPIs, value realization, and benefits (cost savings, productivity, quality, customer experience). Ensure documentation, standards, and controls are properly maintained.
Stakeholder & Change ManagementAct as a trusted partner to business leaders and functional teams. Facilitate workshops, process deep dives, and design sessions.
Expertise in Asana Project Management, ChatGPT is a plus.
Fluent English and Portuguese.
At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.
[For Samsung Electronics Employees Only - Job Requisition Number: R121060]
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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).