Agent Communication, Engagement, and Events Manager

Global University Systems; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An established industry player is seeking a dynamic Agent Communication, Engagement, and Events Manager to spearhead communication strategies and foster relationships with education agents globally. This role is pivotal in enhancing agent experiences and driving enrollment targets through effective engagement and event planning. You will collaborate with regional recruitment teams to execute impactful virtual and in-person events, ensuring a professional and engaging atmosphere. If you are passionate about building relationships and have a knack for communication and event management, this opportunity is perfect for you.

Qualificações

• Strong communication skills to engage effectively with education agents.
• Experience in event planning and execution for diverse audiences.

Responsabilidades

• Develop engaging communications for education agents to drive participation.
• Plan and execute virtual and in-person events to enhance agent relationships.

Conhecimentos

Communication Skills

Event Planning

CRM Management

Content Creation

Relationship Management

Formação académica

Bachelor's Degree in Marketing, Communications, or related field

Ferramentas

CRM Software

Descrição da oferta de emprego

The Agent Communication, Engagement, and Events Manager is responsible for developing and executing effective communication and engagement strategies to support agent partners globally. This role is crucial in building strong relationships with education agents, enhancing their experience, and driving active participation to help achieve enrollment targets for Avila University Arizona.

This role will work closely with GUS North America’s regional recruitment teams and support the planning and execution of both virtual and in-person events across various markets, ensuring a consistent, professional, and engaging experience for our agent partners.

Key Responsibilities

Agent Communication and Engagement

• Develop and distribute timely, accurate, and engaging communications to education agents, including newsletters, campaign updates, and performance insights.
• Coordinate agent feedback collection and ensure timely follow-up on inquiries and concerns.
• Create compelling content that highlights AUA’s unique value propositions and drives agent interest and commitment.
• Maintain up-to-date CRM records of agent interactions, feedback, and engagement levels.

Event Planning and Execution

• Plan, schedule, and execute a robust calendar of virtual webinars, training sessions, and information sessions for global agent partners.
• Coordinate logistics and support for in-person recruitment events, offshore missions, and market visits led by Regional Directors.
• Collaborate with internal stakeholders and external vendors to ensure seamless delivery of events and impactful engagement activities.
• Track event participation, gather feedback, and analyze success metrics to refine future initiatives.

Collaboration and Support

• Work closely with GUS NA Regional Directors to implement regional engagement strategies and enhance agent relationships.
• Liaise with marketing, admissions, and academic teams to ensure consistency and accuracy in messaging and materials.
• Assist in the creation of presentations, promotional content, and engagement toolkits to support regional activities.