Aftersales data analyst

General Motors; São Caetano do Sul; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading automotive company is seeking a skilled Business Intelligence Analyst to support Aftersales business transformation through data analysis and tool development. The ideal candidate will have a bachelor's degree in a related field, proficiency in tools like Excel and Power BI, and experience in a strategic role within data science. This hybrid position requires being on-site 3 days a week.

Qualificações

• Bachelor's degree in a relevant field.
• Proficient in Excel, Power BI, Python, SQL, and Knime.
• Minimum intermediate knowledge of English.
• Experience in business administration or Data Science in a strategic role.
• Track record of delivering impactful models.
• Knowledge in training algorithms for business solutions.
• Experience in the aftersales automotive sector is desirable.

Responsabilidades

• Support Aftersales business transformation with data analysis.
• Develop tools to analyze business performance and KPIs.

Conhecimentos

Business intelligence

Data analysis

Client-facing skills

Interpersonal skills

Formação académica

Bachelor’s in business, Statistics, Applied Mathematics, Financial, Engineering, Administration, Computer Science

Ferramentas

Excel

Power BI

Python

SQL

Knime

Descrição da oferta de emprego

Overview

Hybrid: for this position is required to be on site 3x/week

What you will do (responsabilities):

• Support the Aftersales business transformation, through the conversion of our data sources into valuable, reliable, and timely information, by developing tools, analysis and reports to understand our business performance, and clients' behaviors in the different business channels.

• Develop and support the Aftersales Business Intelligence strategy, through the development of tools for analyzing the performance of all business lines and the main KPIs: Sell in, Sell out, customer retention, analysis by segment and sales channel, etc. . In order to provide the different teams and leadership with the necessary information to make the best business decisions.

Your skills and abilities (required qualifications):

• Bachelor’s in business, Statistics, Applied Mathematics, Financial, Engineering, Administration, Computer Science, or related fields

• Proficient in the use of technological tools (Excel, Power BI, Python, SQL and Knime for Data Science)

• Minimum intermediate knowledge in English language

• Experience in a business administration or Data Science, in a strategic or analytical role

• Have a track record of delivering productized models with proven business impact

• Knowledge and experience in training and applying algorithms to solve business problems

• Proven experience on aftersales automotive segment is desirable

What can you give a competitive edge (preferred qualifications):

• It will be a differential if you have prior business experience (e.g., sales, sales admin, marketing, product management, eCommerce, pricing, operations and/or supply chain, data analytics)

• Client-facing and strategic attitude

• Initiative and excellent interpersonal relationship

• Dealing with ambiguity/ Innovation Management

• Organizational agility/ Learning on the fly

• Action & results oriented