Admin Support 9 - Bariatrics Surgical

SJH St. Joseph's Healthcare Hamilton; Campo Grande; Presencial; BRL 153 000 - 163 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Introductory training

Employee assistance program

Resumo da oferta

St. Joseph's Healthcare Hamilton is seeking an Administrative Support role for the Bariatric Program.

You will assist with day-to-day operations, coordinate communications, scheduling, and patient records across hospital departments and with families in a patient-centered environment. Responsibilities include reception duties, handling inquiries, scheduling and chart prep, OHIP validation, and confidential record management.

Qualificações

• Two-year diploma in office administration-health services required.
• Medical terminology certificate required.
• Minimum one year experience in health care environment.
• Excellent keyboarding and transcription skills (45 wpm).
• Familiarity with registration and scheduling.

Responsabilidades

• Provides reception duties, acting as initial contact with patients and families, handling departmental communications and client contact at all levels.
• Handles all incoming calls and inquiries to the desk in a courteous manner.
• Coordinates patient scheduling, registration, waitlists and peer support groups using multiple computer applications (including Dovetale).
• Verifies and updates patient information, prepares charts, validates OHIP cards, and ensures records are processed confidentially following admitted/discharged/transfer standards.
• Provides administrative support including scheduling, transcribing, and typing routine reports, manuals and correspondence; filing and distributing mail and emails.
• Maintains accurate files of reports, requisitions, invoices and records.
• Updates patient scheduling working with Bariatric Registry and Administration Support for clinic (including external organizations).
• Participates in orientation and training of new staff and students.
• Ensures all supplies/services required by the Program are stocked and requisitioned timely.
• Performs other duties as assigned by Manager.

Conhecimentos

Communication

Customer service

Teamwork

Organizational skills

Problem solving

Formação académica

Two-year diploma in office administration-health services

Medical terminology certificate

Ferramentas

MS Word

MS Excel

PowerPoint

Dovetale

Descrição da oferta de emprego

Position Details

Job Number: JR01888

Department: Surgical Bariatrics Clinic

This position may be scheduled at any of the following sites: West 5th Campus (Hamilton Mountain)

Job Type: Regular, Part time

Contract Duration: (If applicable) 0 months

Number of Positions: 1

Union: CUPE Local 786

Hourly Rate (Min / Max): $29.52 - $32.08

Schedule Work Days: Monday to Friday

Time of Day: Days

Shift: Hours - 7.5

Shift Start: (If applicable) AM 07:00, AM 07:30, AM 08:00

Reason for Posting: Posting is for a role with an existing vacancy

Application Dates

Opening Date: 2026-09-01

Closing Date: 2026-09-08

Job Description

Position Summary: This position provides administrative support to the day-to-day operations of the Bariatric Program. The incumbent communicates directly within the unit(s) to other hospital departments and interacts directly with patients and their families. All related duties and responsibilities adhere to the policies and procedures of St. Joseph's Healthcare.

Qualifications

• Two-year post-secondary diploma in office administration-health services from an accredited college required
• Medical terminology certificate required
• Minimum 1-year experience in health care environment
• Intermediate skill level in MS Word PowerPoint and MS Excel
• Accurate keyboarding and transcription skills of 45 wpm
• Clerical testing may be required as part of the selection process
• Familiarity with registration and scheduling
• Demonstrated ability to accept responsibility plan prioritize and complete tasks with minimal supervision
• Effective communication skills and the ability to deal with the public with tact and diplomacy
• Excellent customer service orientation
• Ability to perform well as a contributing member of a team
• Good organizational and analytical problem-solving skills

Responsibilities

• Provides reception duties acting as initial contact with patients and families utilizing the services of the clinics handling departmental communications and contact with clients at all levels.
• Handles all incoming phone calls and inquiries to the desk in an efficient and courteous manner.
• Coordinates patient scheduling registration waitlists peer support groups through the use of several computer applications (including Dovetale).
• Verifies and updates patient information prepares patient charts validates OHIP cards and ensures that all patient records are processed efficiently and managed with the utmost confidentiality following all standards determined by admission discharge and transfer.
• Provides administrative support including scheduling transcribing or typing routine reports manuals and correspondence as well as filing sorting and distributing mail faxes and emails.
• Maintains accurate files of reports requisitions invoices and miscellaneous records in a prescribed manner.
• Updates patient scheduling working with the Bariatric Registry and other Administration Support for clinic (this include outside organizations)
• Participates in the orientation and training of new staff and students.
• Ensures all supplies and/or services required by the Program are adequately stocked and/or requisitioned in a timely manner.
• Performs other offices duties as assigned by the Manager or designate.

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier‑free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]). At St. Joe’s Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there’s a place here for you to grow, learn, and succeed! Dignity. Respect. Service. Justice. Responsibility. Enquiry.