Ad Policy Reviewer

Cognizant; São Paulo; Híbrido; BRL 42.000 - 66.000; Jornada completa

Descripción de la vacante

Cognizant is seeking an Ad Policy Reviewer in São Paulo, hybrid. You will ensure advertising content complies with platform policies, regional standards, and regulatory requirements while handling high-volume reviews in a 24x7 rotating shift.

The role requires a Bachelor’s degree, 1+ year in content moderation or related fields, advanced English, and proficiency in Portuguese or Spanish. You will work across multiple language markets, contributing to policy updates and quality calibrations.

Formación

• Bachelor's degree in any discipline.
• 1+ year of experience in Content Moderation, Trust & Safety, Policy Enforcement, Compliance, or related areas.
• Strong analytical and decision-making skills with attention to detail.
• Experience working with digital platforms, online advertising, or content review environments.
• Advanced English proficiency.
• Availability to work rotating shifts in a 24x7 operation.
• Proficiency in Portuguese and/or Spanish, depending on business requirements.

Responsabilidades

• Review and evaluate advertising content in accordance with platform policies, regulatory requirements, and compliance guidelines.
• Identify, categorize, and escalate non-compliant content while adhering to established workflows and SLAs.
• Apply language and cultural expertise to assess nuanced, sensitive, or region-specific content.
• Maintain high levels of accuracy and productivity while managing high-volume review queues in a 24x7 environment.
• Participate in quality calibrations, audits, and policy updates to ensure alignment with evolving standards and best practices.

Conocimientos

Analytical thinking

Attention to detail

Advanced English

Rotating shifts

Educación

Bachelor's degree

Herramientas

Ticketing systems

Case management

Descripción del empleo

Ad Policy Reviewer

About the role

As an Ad Policy Reviewer, you will make an impact by ensuring digital advertising content complies with platform policies, regulatory requirements, and regional standards. You will play a critical role in maintaining content integrity, delivering high-quality reviews, and supporting a safe advertising ecosystem across multiple language markets.

In this role, you will

• Review and evaluate advertising content in accordance with platform policies, regulatory requirements, and compliance guidelines.
• Identify, categorize, and escalate non‑compliant content while adhering to established workflows and SLAs.
• Apply language and cultural expertise to assess nuanced, sensitive, or region‑specific content.
• Maintain high levels of accuracy and productivity while managing high‑volume review queues in a 24x7 environment.
• Participate in quality calibrations, audits, and policy updates to ensure alignment with evolving standards and best practices.

Work Model

Hybrid - São Paulo, SP

This role requires a combination of on‑site and remote work based on business and operational needs. Candidates must be available to work in a 24x7 rotating shift environment, including evenings, weekends, and public holidays.

What you need to have to be considered

• Bachelor's degree in any discipline.
• 1+ year of experience in Content Moderation, Trust & Safety, Policy Enforcement, Compliance, or related areas.
• Strong analytical and decision‑making skills with attention to detail.
• Experience working with digital platforms, online advertising, or content review environments.
• Advanced English proficiency.
• Availability to work rotating shifts in a 24x7 operation.
• Proficiency in Portuguese and/or Spanish, depending on business requirements.

These will help you stand out

• Degree in Linguistics, Communications, Law, Media Studies, or related fields.
• Experience reviewing advertising content or working with advertising platforms.
• Familiarity with content management, ticketing, or case‑tracking systems.
• Knowledge of regulatory frameworks, digital media ecosystems, or policy governance.
• Language certifications such as IELTS, TOEFL, Cambridge, CELPE‑Bras, DELE, or SIELE.

We're excited to meet people who share our mission and are passionate about delivering exceptional results.