Activities - Activity and Leisure Assistant - AT2

Parkdean Resorts UK Limited; Rio de Janeiro; On-site; BRL 127,000 - 174,000; Full time

Benefits offered by this job

Employee Assistance Programme

Holiday discounts 50%

Friends and family discount 25%

Team member discount 30% on food and D

Discounts on brands (Hello Fresh etc.)

Job summary

Parkdean Resorts UK Limited is seeking an enthusiastic Activity & Leisure Assistant to help deliver engaging activity and leisure sessions for guests of all ages across our parks. You will support the Activity & Leisure Manager and team, ensuring a safe, high‑quality programme and a welcoming environment that creates memorable family holidays.

You will participate in diverse activities, work flexible hours including weekends and bank holidays, and help maximise guest satisfaction through great

Qualifications

• Experience in leisure, activities, or customer-facing roles.
• Positive, energetic approach and passion for delivering guest experiences.
• First Aid at Work qualification desirable.
• Strong communication and teamwork skills.
• Willingness to work weekends, evenings and bank holidays.

Responsibilities

• Take part in and deliver activity, sports, and leisure sessions that are fun, inclusive, and safe.
• Support the smooth delivery of the leisure and activity programme following policies and guidelines.
• Ensure safety of guests and team through proper equipment use, storage, and security.
• Maximise retail and ancillary income through product knowledge and upselling.
• Keep activity and leisure areas clean, well-presented and safe.
• Provide friendly, professional customer service and represent the park positively.

Skills

Customer service

Teamwork

Communication

Flexibility

Education

NGB qualification (or equivalent)

Job description

At Parkdean Resorts, we’re looking for an enthusiastic and energetic Activity & Leisure Assistant to help deliver our exciting programme of activities and leisure sessions. If you love working with people, enjoy being active, and are passionate about creating unforgettable guest experiences, this is the perfect role for you.

As an Activity & Leisure Assistant, you’ll support the Activity & Leisure Manager and wider team in delivering a safe, fun, and high‑quality activity programme for guests of all ages. From leading activity sessions to helping maintain our leisure areas, you’ll play an important part in creating a welcoming environment and helping families make amazing holiday memories.

What you will be doing...

• Taking part in and delivering activity, sports, and leisure sessions that are fun, inclusive, and safe.
• Supporting the smooth delivery of the leisure and activity programme, following all company policies and operating guidelines.
• Ensuring the safety of guests and team members through correct equipment use, storage, and security.
• Maximising retail and ancillary income through great product knowledge, attractive displays, and confident upselling.
• Keeping activity and leisure areas clean, well‑presented, and safe at all times.
• Providing friendly, professional customer service and representing the park as a positive ambassador.

About you...

• A relevant NGB qualification or willingness to work towards one.
• Experience in leisure, activities, or a customer‑facing role (desirable but not essential).
• A positive, energetic approach and passion for delivering brilliant guest experiences.
• A First Aid at Work qualification (desirable).
• Strong communication and teamwork skills.
• Flexibility to work varied days, including weekends, evenings, and bank holidays.

So, why Parkdean Resorts?

Well, besides the one‑of‑a‑kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.

Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [e-mail]