ACES Quality PSE

Amazon Inc.; Cajamar; On-site; BRL 120,000 - 210,000; Full time

Job summary

Amazon Inc. ACES Quality team seeks a Process and Systems Engineer to own continuous improvement across First Mile Operations in Brazil.

You will spearhead Lean Six Sigma initiatives, standardize processes, and drive operational excellence with cross-functional partners to boost safety, quality, productivity, and cost outcomes. The role requires collaboration with site leadership, experience in data-driven analysis, and ability to implement scalable solutions across multiple sites, with a focus

Qualifications

• Experience with Six Sigma tools and Lean techniques.
• Experience leading cross-functional projects and implementing strategic initiatives.
• Bachelor's degree in a relevant field.
• Fluent English (written and spoken).
• Experience as an industrial/operations/manufacturing/project engineer in a manufacturing environment.

Responsibilities

• Own end-to-end process improvement initiatives across ICQA functions using Lean Six Sigma.
• Establish benchmarking standards and drive standardization across sites.
• Collaborate with Operations, Engineering, and Technology to identify opportunities.
• Coach site leadership on Continuous Improvement tools and methodologies.
• Lead cross-functional projects from scoping to sustaining improvements.
• Analyze data to identify root causes and implement corrective actions.
• Support technology deployment and automation to improve efficiency.
• Create and maintain standard work, SOPs, and best practices.
• Present data-driven recommendations to senior leadership (WBR/MBR/QBR).

Skills

Six Sigma

Lean techniques

Cross-functional leadership

Industrial engineering

Education

Bachelor's degree

Master's degree in engineering/management/tech

Tools

Microsoft Excel

SQL

Job description

The Amazon Customer Excellence System (ACES) Quality team is looking for a committed Process and Systems Engineer (PSE) with a strong record of achieving results to own and drive continuous improvement, process standardization, and operational excellence across First Mile Operations. This role will partner with site multiple leadership levels and cross-functional teams to deliver measurable improvements in safety, quality, productivity, and cost within the Brazil network.

Key job responsibilities

• Own end-to-end process improvement initiatives across ICQA functions, leveraging Lean Six Sigma methodology and data-driven analysis.
• Establish and maintain benchmarking standards, setting network-level goals and driving process sustainability and standardization across multiple sites.
• Partner with Operations, Engineering, and Technology teams to identify network-level opportunities, eliminate process variation, and deploy scalable solutions.
• Drive stakeholder development by building continuous improvement culture, and coaching site leadership on Continuous Improvement tools and methodologies.
• Lead cross-functional projects end-to-end, including scoping, chartering, executing, and sustaining improvements with measurable business impact.
• Analyze operational data to identify root causes of performance gaps, develop actionable insights, and implement corrective actions.
• Support technology deployment and automation initiatives to improve operations efficiency, inventory accuracy, and reduce defects.
• Create and maintain standard work documentation, SOPs, and best practices for ICQA processes.
• Influence senior leadership through data-driven recommendations and strategic program updates (WBR, MBR, QBR).

Basic Qualifications

• Experience with Six Sigma tools and Lean techniques, or experience in similar environments
• Experience leading cross-functional projects and implementing strategic initiatives
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment

Preferred Qualifications

• Experience with data and analysis tools including Microsoft Excel and SQL
• Master's degree or above in engineering, management, or technology, or Master's degree or above in computer science, engineering, mathematics or equivalent
• Experience in operations management of fulfillment or distribution centers
• Experience managing training programs or teams across multiple sites or regions
• Knowledge of compensation/total rewards, talent management, performance management, compliance, and organization design and development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.