Account Manager (Tech Focus, Brazil) (m/f/d)

Reonic; São Paulo; Presencial; BRL 60.000 - 90.000; Tempo integral

Resumo da oferta

A Reonic está buscando um especialista em atendimento ao cliente B2B para impulsionar suas soluções em tecnologia renovável. Este papel crucial envolve ser o ponto de contato com instaladores solares e utilitários no Brasil, otimizando a experiência do cliente e colaborando com o desenvolvimento. Se você tem experiência nesse setor e está motivado para fazer a diferença, inscreva-se agora e ajude a moldar o futuro da energia renovável.

Serviços

Salário competitivo

Liberdade para inovar

Qualificações

• Experiência em atendimento ao cliente B2B com foco em engajamento direto.
• Formação em áreas como engenharia ou economia é um diferencial.
• Habilidade em comunicação em português e inglês.

Responsabilidades

• Ser o contato principal para clientes B2B, incluindo instaladores solares.
• Melhorar a experiência do cliente e processos internos.
• Identificar oportunidades de upselling e parcerias.

Conhecimentos

Atendimento ao cliente B2B

Comunicação

Apresentação

Mudança em energias renováveis

Engajamento com clientes

Formação académica

Engenharia ou Economia

Descrição da oferta de emprego

Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

Please note that this is a full-time, freelance or remote position and you need to be based in Sao Paulo. Portuguese (C2 or native) is required.

What you will do

• Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Brazilian market

• Leverage customer feedback to enhance our software, in close collaboration with our development team

• Continuously improve customer experience and streamline processes

• Identify and capitalize on upselling opportunities and seek out potential partnerships, staying ahead of industry developments

• Strategically plan and implement projects that drive Reonic's growth and innovation

What Makes You a Great Fit

• Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers

• ️ Technical background e.g. (industrial-) engineering

• Previous experience in the start-up ecosystem and a degree in economics, engineering, or a related field (are a plus)

• Motivated to drive change in renewables and make a positive impact

• ️ Excellent communication and presentation abilitiesin Portuguese and English

Why Join Us?

• Be part of a fast-growing company that’s making a tangible impact in the renewable energy sector

• A pivotal role in a fast-growing VC-backed startup building a product already loved by 1000+ paying B2B customers

• Freedom to innovate and make quick changes (a nothing-is-impossible spirit of a small but effective team)

• Receive competitive pay

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.

About Reonic

At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 1,000+ business customers, we’re growing fast—and we need YOU to help us accommodate our new and existing customers.

Ready to shape the future of renewable energy? Apply now!