Account Manager, Marketplace

Amazon; Região Geográfica Intermediária de São Paulo; Presencial; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

Uma empresa global, Amazon, está em busca de um Account Manager para impulsionar o crescimento na Marketplace do Brasil. O profissional será responsável por gerenciar relações com comerciantes, fornecer suporte e recomendações estratégicas, além de relatar e analisar resultados. Este papel é crucial para a melhoria contínua da experiência do cliente e do vendedor, tornando-se uma oportunidade dinâmica e impactante.

Qualificações

• Experiência em vendas necessária.
• Formação em um curso superior.
• Habilidades analíticas e de resolução de problemas são valorizadas.

Responsabilidades

• Gerenciar um portfólio de comerciantes para cumprir metas trimestrais.
• Recomendar soluções de envio adequadas.
• Acompanhar resultados de desenvolvimento e interpretá-los para o portfólio.

Conhecimentos

Habilidades analíticas

Experiência em vendas

Construção de relacionamentos

Formação académica

Diploma de Bacharel

Descrição da oferta de emprego

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Description

Amazon team is looking for Account Managers to join its team based in Sao Paulo, Brazil.

A key focus of your role will be promoting and driving adoption of Amazon's pillars, unlocking new avenues for growth. Utilizing your understanding of industry trends and seller pain points, you will map new business opportunities, such as selection gaps in specific subcategories, and connect this valuable information to inform our overall sales strategy.

Your role as the voice of the seller is crucial - you will escalate feedback to the appropriate teams and collaborate cross-functionally to improve Amazon's products, services, processes, systems, and tools. This is a high-impact position where you will have the opportunity to make a tangible difference in the lives of our top-performing sellers. If you thrive on strategic problem-solving, relationship-building, and driving measurable results, we invite you to join our dynamic Marketplace team.

Key job responsibilities

• Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets.
• Work closely with merchants, educating them about Amazon’s high standards of Delivery and Customer Experience.
• Recommend the most suitable shipping solutions to enhance the seller and customer experience.
• Guide sellers on best practices for improving key inputs like selection, shipping, pricing, and catalog quality.
• Learn and understand the specificities of your categories to spot trends, seasonal items, and competitive pricing to best tailor your pitch and advice to merchants.
• Track and report development results, analyze reports, and interpret information for your portfolio of merchants.
• Prioritize your time effectively to achieve your targets in a KPI-driven environment.
• Demonstrate a strategic, data-driven approach to problem-solving and decision-making.
• Drive measurable results that contribute to the sustained growth of the Brazil Marketplace.

Basic Qualifications

• Bachelor's degree
• Sales Experience

Preferred Qualifications

• Experience in Internet, e-commerce, and retail companies is preferable
• Analytical Skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Serviços de Varejo do Brasil Ltda.

Job ID: A3012251

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Advertising, and Business Development

Industries

• Software Development

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