Account Manager

dLocal; São Paulo; On-site; BRL 180,000 - 260,000; Full time

Job summary

dLocal seeks an experienced Account Manager to oversee a portfolio of global clients, identify new business opportunities, and drive revenue growth through upsell and cross-sell.

You will build strong, long‑term partnerships, understand client needs, and collaborate with internal teams to deliver tailored solutions across markets.

Role requires travel to international markets and a proactive, strategic approach to growth within fintech and tech accounts.

Qualifications

• 5+ years of B2B sales or account management experience.
• Proven upsell/cross-sell success within existing accounts.
• Strong relationship-building and negotiation with senior stakeholders.
• Ability to manage multiple complex projects and accounts.
• Established business network and experience developing strategic partnerships.
• Willingness to travel internationally.

Responsibilities

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build strong, long‑term relationships with clients by understanding their needs and delivering tailored solutions.
• Identify opportunities to upsell and cross‑sell additional products and services to existing clients.
• Collaborate with internal teams to ensure the successful delivery of our solutions.
• Serve as a regional expert, providing insights to support the broader sales and account management strategy.
• Represent the company at industry events, conferences, and through professional networking.
• Contribute to the development and implementation of growth‑oriented operational strategies.

Skills

B2B sales

Account management

Relationship building

Negotiation

Strategic partnerships

Travel readiness

Cross-functional collaboration

Job description

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer‑centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity?

We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You’ll play a key role in driving revenue growth by upselling and cross‑selling to existing clients.

What will I be doing?

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build strong, long‑term relationships with clients by understanding their needs and delivering tailored solutions.
• Identify opportunities to upsell and cross‑sell additional products and services to existing clients.
• Collaborate with internal teams to ensure the successful delivery of our solutions.
• Serve as a regional expert, providing insights to support the broader sales and account management strategy.
• Represent the company at industry events, conferences, and through professional networking.
• Contribute to the development and implementation of growth‑oriented operational strategies.

What skills do I need?

• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
• Demonstrated success in upselling and cross‑selling within existing accounts.
• Excellent relationship‑building, communication, and negotiation skills—especially with senior stakeholders.
• Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
• A well‑established business network and experience developing strategic partnerships.
• Willingness to take smart risks backed by deep customer understanding and solid strategy.
• Fluency in English is required (other languages are a plus).
• Ability and willingness to travel internationally.