1111 Youth Worker (Student Management)/Khatib MRT

Private Advertiser; Região Norte; On-site; BRL 40,000 - 70,000; Full time

Job summary

Private Advertiser seeks a youth worker to support students aged 12–18 in a school/community setting. Role involves mentoring, case management and responding to distress with restorative approaches.

Responsibilities include supervising in-school disciplinary activities, home visits where appropriate, and coordinating with teachers and counselors to support students’ well-being and attendance.

Qualifications

• A diploma or degree in Social Work, Psychology, Youth Work or related social science preferred.
• Certification in stress or anger management, suicide prevention or grief counselling preferred.
• At least three years of experience with youths aged 12–18 in school, residential or community settings.
• Ability to respond calmly, build rapport, maintain boundaries and provide long-term support.
• Familiar with MS Word, PowerPoint, Excel, Teams and Outlook.

Responsibilities

• Manage cases involving absenteeism, behavioural concerns or disengagement; mentor students.
• Respond to distress, de-escalate incidents and refer to specialist support; use restorative conversations.
• Supervise detention, Reflection Time and in-school suspension; patrol premises and assist staff.
• Assist preliminary fact-finding, document statements and maintain case records.
• Design/run small-group activities on emotional regulation, self-esteem, peer relationships, conflict resolution.
• Coordinate with Year Heads, teachers, counsellors and support teams; identify early concerns and referrals.
• Record mentoring and incidents in approved systems; monitor attendance and progress; report and adjust plans.

Education

Social Work / Psychology / Youth Work degree

Tools

Microsoft Word

PowerPoint

Excel

Teams

Outlook

Job description

Contract Period: 1 January to 29 October 2027.

Personnel to be deployed at the following hours:

• Monday to Thursday, 8:30am to 5:30pm with a one-hour lunch break. Friday, 8:30am to 1:00pm without lunch.
• Total working hours: 36.5 hours per week, after the stated lunch breaks.
• Weekends, gazetted public holidays and protected time during school holidays are off.

Requirements:

• A diploma or degree in Social Work, Psychology, Youth Work or a related social science is preferred. Relevant certification in stress or anger management, suicide prevention or grief counselling is also preferred.
• At least three years of experience working with youths aged 12 to 18 in a school, residential home or community centre is required.
• Ability to respond calmly to distress, build rapport with students, maintain professional boundaries and persist with longer-term support.
• Patience, compassion, teamwork and openness to new approaches. Familiarity with Microsoft Word, PowerPoint, Excel, Teams and Outlook.

Job Scopes:

The Services required are set out as follows:

1. Manage cases involving absenteeism, persistent behavioural concerns or disengagement. Mentor students through regular check-ins and undertake home visits where appropriate and approved.
2. Respond to distress and conflict, de-escalate incidents and refer students for specialist support. Use restorative conversations and help students returning from suspension or prolonged absence readjust to school.
3. Supervise detention, Reflection Time and in-school suspension. Patrol the school and designated nearby areas, respond to staff requests and follow up on misconduct.
4. Assist with preliminary fact-finding, document student statements and maintain case records.
5. Design and run small-group activities on emotional regulation, self-esteem, peer relationships and conflict resolution. Support the Student Lounge, after-school activities, learning journeys and life-skills workshops.
6. Coordinate with Year Heads, teachers, counsellors and support teams. Identify early concerns, make referrals and participate in case reviews.
7. Use school-approved systems to record mentoring, incidents, interventions and follow-up. Monitor attendance, behaviour and progress towards goals, submit periodic reports and recommend adjustments.