WAITER

Domo Ventures W.L.L.; Manama; On-site; BHD 5,000 - 9,000; Full time

Job summary

An established industry player is seeking a dedicated Waiter or Waitress to join their dynamic team. In this role, you will be the face of the restaurant, providing exceptional customer service while managing orders and ensuring a pleasant dining experience. Your responsibilities will include greeting guests, presenting the menu, taking orders, and serving food and beverages with professionalism and flair. This position offers an exciting opportunity to work in a fast-paced environment where your skills in multitasking and communication will shine. If you are passionate about hospitality and enjoy working as part of a team, this role is perfect for you.

Qualifications

• Proven experience as a Waiter or Waitress in a fast-paced environment.
• Food safety training is a plus.

Responsibilities

• Greet customers and escort them to their tables while providing excellent service.
• Take and communicate food and drink orders accurately to the kitchen staff.

Skills

Customer Service

POS System Experience

Multitasking

Communication Skills

Organizational Skills

Basic Math Skills

Flexibility

Presentation Skills

Team Spirit

Active Listening

Education

High School Diploma

Tools

Cash Register

Ordering Information System (POS)

Job description

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and Skills

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus