Responsible for driving business growth through acquiring new clients, renewals and maintaining strong relationship with existing clients.
Key Responsibilities
- Responsibilities will be expected to be developed and finalized over time and will include, but will not be restricted to:
- Lead, manage, support and motivate the existing sales team to achieve targets, whether general or life insurance, and provide excellent customer service,
- Source and hire sales executives as and when needed.
- Provide or arrange technical training to sales team to enhance insurance product knowledge to improve response to customers
- Assess and utilize technology to increase efficiency and enhance the customers experience
- Develop promotional schemes, advertisement and publicity to increase revenue and enhance the company's brand image.
- Develop marketing strategy and planning including budgets and forecasts. Involve all team members in these as owners.
- Conduct market research, identify and exploit opportunities for new business from new clients or new products, cross and up selling, and get all team members involved.
- Management/administration tasks relating to sales and the sales team including co-ordination with office staff and other managers
- Be fully aware of existing regulations as well as impending revisions. Ensure that all activities comply with CBB regulations and other laws of the Kingdom of Bahrain.
- Develop and maintain strong relationships with suppliers (insurance companies) as well as corporate and retail clients.
- Set up, manage and Monitor customer feedback on preferences and our performance.
- Resolve customer complaints regarding sales and service. Liaise and negotiate with insurance companies for satisfactory resolution of contentious claims. Support team in these matters.
- Source and focus on major clients personally as well as support and encourage team in doing the same.
- Detailed reports on results, achievements, activities of the sales and marketing team, both periodic scheduled as well as unscheduled.
Requirements
- A Bachelor's Degree in any branch followed by a minimum of Ten years of relevant industry experience at the same level; intimate knowledge of the Bahraini and/or GCC market strongly preferred.
- Professional qualifications in Sales or Marketing or Insurance qualification is plus