Territory Manager

RESO; Muharraq Governorate; On-site; BHD 30,000 - 60,000; Full time

Job summary

Join a pioneering global company that connects people worldwide and enhances lives through international trade. In this role, you will manage and develop a field sales territory, focusing on achieving sales targets while fostering strong customer relationships. You will be part of a motivated team dedicated to providing exceptional service and quality. This is a fantastic opportunity to make a difference and contribute to a company that values sustainability and customer-centricity. If you are passionate about sales and want to grow your career in a dynamic environment, this role is for you.

Qualifications

• Proven experience in sales management and customer relationship building.
• Strong negotiation and strategic planning skills.

Responsibilities

• Manage and develop a portfolio of prospects and existing customers.
• Create and implement a personal sales plan to meet targets.
• Monitor customer performance and satisfaction.

Skills

Sales Management

Customer Relationship Management

Negotiation Skills

Strategic Planning

Education

Bachelor's Degree in Business or Related Field

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and now operates in over 220 countries and territories. Do you want to be part of a company that connects people worldwide and improves lives through global trade?

Join our team and discover how our international network, focused on service, quality, and sustainability, connects people and enhances lives. Learn more about our culture, motivated people, and our purpose at www.dpdhl.jobs/express.

Do you want to make a difference? Join our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

Manage and develop the assigned Field sales territory to maintain and grow DHL's market leadership. Achieve sales targets while meeting customer needs.

Your Tasks:

1. Manage and develop a portfolio of prospects and existing customers by building strong relationships to meet their needs.
2. Establish customer agreements, ensure adherence to pricing guidelines, and meet profitability targets. Review prices regularly and renegotiate if discrepancies between actual and promised volumes occur.
3. Develop strategies to secure business from competitors and prospects swiftly. Build a prospects pipeline to support this approach and target accordingly.
4. Identify and exploit new opportunities within existing and potential customers to maximize DHL's penetration in the territory.
5. Create and implement a personal sales plan and call cycle that includes initiatives for acquiring new business and growing existing accounts to meet sales volume and profitability targets.
6. Manage customer information by communicating with the sales team and maintaining records in sales systems for accessible customer and territory data.
7. Monitor customer performance, loyalty, and satisfaction to gauge success and identify at-risk business, taking corrective actions as needed.
8. Promote DHL's brand image and values through professional appearance and conduct, fostering strong customer relationships.