Specialist Vendor Operations - Key Accounts

Delivery Hero SE; Manama; On-site; BHD 12,000 - 24,000; Full time

Job summary

Talabat, part of the Delivery Hero Group, is seeking a Specialist Vendor Operations to grow our Local Shops (Non Food) and support onboarding, catalog maintenance, and inventory integrations across markets including Bahrain. You will help improve operational metrics and collaborate with regional teams to implement scalable processes.

You will document procedures, analyze data for insights, monitor price and availability, and drive cross-market initiatives while maintaining high ownership and

Qualifications

• 2+ years experience in an operational role.
• Strong vendor operational knowledge.
• Ability to document processes and guidelines.
• Ability to work with data and highlight key insights.
• Confident solving minor issues efficiently; know when to escalate.
• Understanding of grocery operations.
• High ownership and keen to learn.

Responsibilities

• Support regional & local operations teams to improve operational metrics and set vendors up for success.
• Track operational processes and performance across markets: onboarding, catalog clean up, inventory integrations, picker performance.
• Support local markets with processes / initiatives that are outside of BAU tasks.
• Track compliance of BAU processes and tasks for local markets.
• Support local markets with performance analytics, sizing of opportunities and market projects.
• Daily review of performance, inventory and price updates; identify issues and resolve to ensure correct availability & prices.
• Create basic processes such as device allocation, uniform ordering.
• Collaborate with market VCs for best practices and lessons learned.
• Carry out daily checks with limited support; ensure all local processes are followed and completed.

Skills

Vendor operations

Process documentation

Data analysis

Problem solving

Job description

Job description

Company Description

Talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Role Summary

We're looking for a Specialist Vendor Operations to join the team and focus on growing our Local Shops (Non Food Vertical). The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

WHAT'S ON YOUR PLATE?

• Support regional & local operations teams to improve operational metrics & setting vendors up for success.
• Tracking of operational process and performance across markets such as; new vendor onboarding, auditing of catalog clean up, inventory integrations, picker performance, etc
• Support local markets with processes / initiatives that are outside of BAU tasks.
• Track compliance of BAU processes and tasks for local markets.
• Support local markets with performance analytics, sizing of opportunities and market projects.
• Daily review of performance & monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability & prices.
• Creating basic processes such as device allocation, uniform ordering etc.
• Collaborate with market VCs for best practices and lessons learned.
• Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed.

Qualifications

WHAT DID WE ORDER?

• 2+ years experience in an operational role.
• Strong vendor operational knowledge.
• Ability to document processes and guidelines.
• Ability to work with data and highlight key insights.
• Confident solving minor issues efficiently, understanding which issues require escalation and proposing documents/changes to mitigate.
• Understanding of grocery operations.
• High ownership and keen to learn individual.