Server

Four Seasons Hotel; Manama; Presencial; BHD 6000 - 12.000; Jornada completa

Descripción de la vacante

Four Seasons Hotel in Manama, Bahrain, is seeking a polished Restaurant Server to deliver luxury guest experiences in a fast-paced setting. This role emphasizes impeccable hospitality, guest engagement, and adherence to Four Seasons standards.

Responsibilities include welcoming guests, presenting menus, recommending items, taking precise orders, and ensuring flawless service with attention to detail. Fluency in English is important, and additional languages are a plus.

Formación

• High school diploma or equivalent; hospitality qualification preferred.
• Experience in a luxury hotel or upscale hospitality environment.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work in a fast-paced environment with attention to detail.
• Basic knowledge of food and beverage service standards.
• Good command of English; additional languages are an advantage.

Responsabilidades

• Welcome guests and escort them to their tables when required.
• Present menus and explain daily specials and promotions.
• Provide knowledgeable recommendations on food and beverage selections.
• Take accurate orders using the POS system.
• Serve food and beverages to Four Seasons service standards.
• Maintain cleanliness and organization of assigned stations.
• Monitor tables throughout the dining experience to anticipate guest needs.
• Process guest bills and payments accurately.
• Handle guest complaints professionally and escalate when necessary.
• Follow grooming and appearance guidelines and promote Four Seasons luxury service.

Conocimientos

Communication

Interpersonal skills

Customer service

Attention to detail

F&B service knowledge

English language

Languages (multilingual)

Educación

High school diploma or equivalent

Hospitality qualification preferred

Descripción del empleo

Responsibilities

• Welcome guests warmly and escort them to their tables when required
• Present menus and explain menu items daily specials and promotions
• Provide knowledgeable recommendations on food and beverage selections
• Take accurate food and beverage orders using the POS system
• Serve food and beverages according to Four Seasons service standards
• Ensure all guest requests are handled promptly and professionally
• Monitor tables throughout the dining experience to anticipate guest needs
• Maintain cleanliness and organization of assigned stations
• Set up and reset tables according to restaurant standards
• Process guest bills and payments accurately
• Handle guest complaints professionally andescalatewhennecessary
• Maintain thorough knowledge of menu items ingredients and allergens
• Comply with food safety hygiene and sanitation standards
• Follow grooming and appearance guidelines at all times
• Support colleagues and assist other sections during busy periods
• Participate in daily briefings training sessions and departmental meetings
• Assist with opening and closing duties
• Promote Four Seasons standards of luxury hospitality and personalized service
• Build positive guest relationships to encourage repeat business and guest loyalty
• Adhere to all hotel policies procedures and health amp safety regulations

Qualifications

• High school diploma or equivalent; hospitality qualification preferred.
• Previous experience in a luxury hotel, fine dining restaurant, or upscale hospitality environment preferred.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Basic knowledge of food and beverage service standards.
• Good command of English; additional languages are an advantage.