SENIOR ANALYST – NETWORK & COMMUNICATIONS

Gulf Air; Bahrain; Remote; BHD 18,000 - 32,000; Full time

Job summary

Gulf Air Group in Bahrain is seeking a Senior Analyst for Network & Communications to lead design, deployment, and optimization of LAN/WAN, VoIP, inflight connectivity, and related infrastructure.

You will drive technical standards, oversee projects, maintain documentation, and support continuity of services across data and voice networks. A degree in engineering with IT and networking certifications is required.

Qualifications

• Bachelor’s degree in Communication and Computer Engineering or equivalent major.

Responsibilities

• Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction.
• Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers
• Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks
• Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance
• Migrate Network & Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap
• Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations
• Manage and coordinate outstation connectivity across airport offices, check-in counters, and remote locations
• Develop and implement disaster recovery and backup strategies to minimize downtime and data loss
• Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management
• Plan, deploy, test, and optimize IP Telephony infrastructure including Contact Center solutions

Education

Bachelor’s degree in Communication and Computer Engineering

ITIL

Cisco routing & switching

CCNA/CCNP/CCIE

F5 BIG-IP

Palo Alto

AWS Certified Solutions Architect Associate

Job description

GF2156 - SENIOR ANALYST - NETWORK & COMMUNICATIONS

Company

Gulf Air Group

Division

Information Technology

Location

Department

Information Technology

Closing Date

19-Nov-2026

JOB PURPOSE

To lead the design, implementation, and continuous optimization of Gulf Air Group network and communication infrastructure including LAN, WLAN, WAN, VoIP, and inflight connectivity, airport Network & communication systems ensuring maximum performance, availability, and resilience across all data and voice services. The Senior Analyst serves as a subject matter expert, driving technical standards, overseeing complex projects, maintaining infrastructure documentation, and providing escalation support to ensure the organization's connectivity systems meet operational and business demands.

KEY RESPONSIBILITIES

• Plan, design, and implement robust network architectures considering scalability, security, and performance in alignment with Gulf Air Group's strategic direction
• Select appropriate hardware, software, and protocols; develop and enforce network standards across enterprise infrastructure
• Manage, configure, and maintain core network infrastructure including routers, switches, firewalls, wireless controllers, and load balancers
• Ensure ongoing network operation through regular maintenance, updates, patches, troubleshooting, and quarterly health checks
• Implement and maintain security measures including firewall environments in line with cybersecurity policy; monitor access and enforce compliance
• Optimize network performance by monitoring traffic patterns, identifying bottlenecks, and implementing efficiency improvements
• Maintain vendor portal registration to track vulnerabilities, bugs, and EOL notices; upgrade equipment to latest stable firmware
• Develop and implement disaster recovery and backup strategies to minimize downtime and data loss
• Maintain accurate documentation of network configurations, changes, troubleshooting procedures, and performance reports
• Migrate Network & Communication services to cloud-based platforms where feasible, ensuring seamless transition aligned with Gulf Air Group's digital transformation roadmap
• Leverage AI and automation technologies to enhance monitoring, incident management, capacity planning, and predictive maintenance
• Manage infrastructure vendor contracts, maintenance agreements, and software licenses; ensure renewals are initiated well in advance to prevent lapses or service disruption
• Lead RFP and tender processes for infrastructure procurements including technical evaluation and award recommendations
• Manage and monitor connectivity services across all outstations including airport offices, check-in counters, and Gulf Air remote locations
• Review outstation Network & Communication services regularly; provide technical recommendations for upgrades, new procurements, and service improvements
• Supervise Airport connectivity for Departure Control and Reservation systems at Gulf Air Airports
• Manage and coordinate call collection services at outstations ensuring effective routing to the Gulf Air Bahrain Contact Center based on business needs.
• Manage, assign, and oversee outstation projects and tasks ensuring delivery on time and within budget
• Manage outstation WAN, ISP, and remote connectivity contracts; monitor vendor SLA performance and ensure renewals are completed on time without delays or service gaps
• Lead tender and RFP processes for outstation connectivity solutions including technical evaluation and procurement recommendations
• Interact with management, users, and vendors to determine requirements and deliver effective solutions
• Create required documentation including RFPs, business cases, tender evaluations, technical reports, project plans, and policies & procedures
• Manage and monitor inflight connectivity services across the aircraft fleet ensuring service availability, performance, and customer experience
• Plan, deploy, test, and optimize inflight connectivity and satellite solutions in coordination with vendors and internal teams
• Resolve inflight connectivity incidents promptly; coordinate with service providers to implement service enhancements
• Manage inflight connectivity contracts and service provider agreements; track SLA performance and ensure renewals and renegotiations are completed ahead of expiry without delays
• Lead technical evaluation and RFP processes for inflight connectivity platform upgrades or new service provider selections
• Stay current with emerging inflight connectivity technologies, industry trends, and best practices
• Plan, design, implement, and support IP Telephony infrastructure including Contact Center solutions
• Manage and support airport eLTE network, Distributed Antenna System (DAS), VHF and HF ensuring reliable, secure, and resilient communications
• Plan, deploy, test, and optimize eLTE, DAS, VHF, HF, and SITA/ARINC communication solutions
• Secure communication systems by establishing and enforcing policies and monitoring access for all required compliances
• Manage vendor contracts and maintenance agreements for all communication platforms; proactively track expiry dates and ensure renewals are executed on time to avoid operational gaps
• Lead procurement and tender activities for communication system upgrades including RFP preparation and technical assessment of vendor proposals
• Coach and develop team members to ensure delivery of superior user experience; act as communication conduit between frontline staff and management
• Manage the team call-out roster and ensure adequate operational coverage at all times.

EDUCATION / QUALIFICATIONS

• Bachelor’s degree in Communication and Computer Engineering, or an equivalent major in the related field.
• IT certification -ITIL, Cisco routing and switching and/or security (CCNA, CCNP and /or CCIE), F5 BIG-IP Administrator, Palo Alto, Huawei AWS certified solutions architect associate or any other IT specific certification is an advantage.

EXPERIENCE

• Minimum 2 years of experience in IT.
• Experience of managing heterogeneous network on large systems.
• Experience of working in a team that delivers a high availability service.