Sales Manager-Passenger Cars

Z Global; Bahrain; On-site; BHD 14,000 - 17,500; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead their sales department effectively. This role involves setting ambitious sales targets, managing budgets, and fostering a collaborative environment among staff. The ideal candidate will be adept at building strong customer relationships and ensuring high levels of customer satisfaction. With a focus on efficiency and profitability, you will play a crucial role in driving the sales strategy and achieving business goals. If you are a motivated leader with a passion for sales and customer service, this is an excellent opportunity to make a significant impact in a thriving company.

Qualifications

• Proven experience in sales management and team leadership.
• Strong understanding of customer relationship management.

Responsibilities

• Set and achieve sales goals while managing the sales department budget.
• Hire, train, and motivate sales staff to ensure high performance.
• Develop and maintain strong customer relationships to drive repeat business.

Skills

Sales Management

Customer Relationship Management

Budget Management

Team Leadership

Problem Solving

Education

Bachelor's Degree in Business Administration

Master's Degree in Business Administration

Job description

The Sales Manager is responsible for running an efficient and profitable sales department. He will control costs and inventory, build a loyal clientele, utilize staff efficiently, maintain good employee relationships, set and obtain sales and profit objectives through proper pricing, security, displaying, advertising, and maintain sales records. He must also be an investment advisor and profit producer.

Duties and Responsibilities:

Management-related:

1. Set forecast goals and objectives for the department and endeavor to achieve them.
2. Aim for harmony and teamwork with all other departments.
3. Develop and manage an annual operating budget for the sales department.
4. Participate in managers' meetings as required.
5. Stay informed and adhere to local regulations that impact sales operations.

Personnel Related:

1. Hire, train, motivate, counsel, and monitor the performance of all sales department staff.
2. Direct and schedule the activities of all department employees.
3. Provide assistance to employees as needed.
4. Conduct meetings with department employees to discuss activities and problems of mutual interest.

Customer and Department Related:

1. Establish and maintain good working relationships with customers to encourage repeat and referral business.
2. Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.
3. Greet all customers promptly and give fair prices.
4. Handle all customer complaints.
5. Quality-check completed jobs.
6. Ensure that the showroom and customer waiting area are kept clean.
7. Account for all documents.
8. Control the performance of the department.
9. Control efficiency and productivity controls and monthly forecasts.
10. Develop sales promotions.
11. Analyze sales, gross expense, and inventory on a monthly basis to maintain profit goals.
12. Develop & administer an aggressive liquidation program whenever needed, to produce profit.
13. Coordinate a prompt, efficient and timely flow of paperwork.
14. Monitor the location and care of catalogs and sales manuals.
15. Monitor daily reports and sales productivity.
16. Develop and produce Lost Sale Tracking Report.
17. Supervise stock order procedures.
18. Follow up on car orders to ensure availability.