Retail Customer Experience Associate – Onsite, Career Growth

AAE; Bahrain; On-site; BHD 2,800 - 3,900; Full time

Benefits offered by this job

Supportive team

Career growth

Competitive salary and benefits

Job summary

Alabbar Enterprises & ANOTHER is hiring a Customer Service Associate (CSA) for an on-site, full-time role in Bahrain. The CSA will deliver high-quality customer service, handle stocking and merchandising, and perform related administrative duties to support store operations.

The ideal candidate has 1-2 years’ experience in food retail or F&B, fluency in English, and a high school diploma. The role emphasizes greeting customers, cash handling, and maintaining store standards to ensure guest

Qualifications

• High School Diploma or equivalent.
• 1-2 years of experience in Chocolate, Food Retail or Food & Beverage industry.
• 1-2 years of experience in a similar role.
• Fluency in English.

Responsibilities

• Provide high standards of Customer Service including gift wrapping and after sales service.
• Greet customers promptly and politely as they enter the store and follow customer service standards.
• Guide customers throughout the store or to the specific area as per customer requests.
• Identify the specific needs of each customer that enters the store.
• Operate as a cashier and handle POS with accuracy.
• Maintain accurate cash handling and reduce errors.
• Keep the shop floor clean and tidy at all times.
• Restock goods and ensure attractive display per brand guidance.
• Alert manager to any theft or security concerns.
• Maintain grooming standards as per brand guidelines.
• Ensure high attendance and punctuality.
• Receive and store deliveries; report discrepancies to supervisor; stock shelves daily.

Skills

Customer service

Cash handling

English fluency

Education

High School Diploma or equivalent

Job description

Alabbar Enterprises & ANOTHER is hiring a Customer Service Associate (CSA) for an on-site, full-time role in Bahrain. The CSA will deliver high-quality customer service, handle stocking and merchandising, and perform related administrative duties to support store operations.

The ideal candidate has 1-2 years’ experience in food retail or F&B, fluency in English, and a high school diploma. The role emphasizes greeting customers, cash handling, and maintaining store standards to ensure guest