Receptionist

Propel Consult; Manama; On-site; BHD 3,500 - 14,000; Full time

Job summary

A leading fitness organization in Manama is looking for a Receptionist. Responsibilities include greeting members, managing check-ins, and handling inquiries about services. Ideal candidates will have over 3 years of experience in similar roles, demonstrate excellent customer service skills, and be proficient in computer software. Join our team to create a welcoming environment for our members.

Qualifications

• 3+ years of experience as a receptionist or front desk personnel.
• Ability to handle customer inquiries and promote gym services.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Check in members using membership software or ID cards.
• Answer phone calls and respond to inquiries about gym services, hours, and pricing.
• Schedule appointments for personal training or fitness classes.
• Register new members and explain membership plans and policies.

Skills

Customer service skills

Front desk etiquette

Computer proficiency (MS Office)

Sales skills

Job description

Overview

Employment: Full Time

Responsibilities

• Greet members and guests in a friendly and professional manner
• Check in members using membership software or ID cards
• Answer phone calls and respond to inquiries about gym services, hours, and pricing
• Schedule appointments for personal training or fitness classes
• Register new members and explain membership plans and policies
• Process payments for memberships, classes, and merchandise
• Update and maintain accurate member records
• Handle membership renewals, cancellations, and freeze requests
• Keep the reception area clean, organized, and presentable
• Monitor gym access to ensure only authorized individuals enter
• Receive and log deliveries or stock (e.g., supplements, gear)
• Assist with selling gym merchandise or refreshments
• Notify members of class changes, cancellations, or promotions
• Support other gym staff as needed with admin or customer service tasks
• Follow health, safety, and emergency procedures when required

Qualifications

• 3+ years of experience as Receptionist/front desk
• Need receptionist candidates who are also computer proficient, e.g. MS Office
• Displays proper front desk etiquette
• Good customer service and even sales skills