IT Systems Support Engineer / Technician

SRT Marine Systems plc; Bahrain; On-site; BHD 17,500 - 22,500; Full time

Job summary

A leading marine technology company in Bahrain is seeking an experienced IT Systems Support Engineer. The role includes installation, configuration, and troubleshooting of network systems. Candidates should have a minimum of 5 years in network IT systems, strong bilingual communication skills in English and Arabic, and familiarity with IT security practices. A competitive salary and flexible working opportunities are offered.

Benefits

Competitive Salary and Benefits Package

Flexible working opportunities

Development opportunities

Qualifications

• A minimum of 5 years network IT system setup and management experience.
• Deep understanding of IT networks and server system configurations.
• Strong understanding of IT security and data protection best practices.

Responsibilities

• Installation, configuration, and commissioning of network systems.
• Monitor system performance and troubleshoot issues.
• Support customer IT departments and train internal technicians.

Skills

Network IT system setup and management

Verbal and written English and Arabic

IT networks and server configurations

Analytical and problem-solving skills

Teamwork and communication

Tools

VMware

Hyper-V

AWS

Azure

Job description

Overview

SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base.

The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners.

SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world.

Due to the nature of the project, we would highly encourage Bahrain Nationals with the experience required for the role to apply. You may be required to undertake a level of Governmental Security Clearance and back-ground checks to be positioned in the role.

Responsibilities

IT Systems Support Engineer / Technician entails being responsible for, the installation, configuration and commissioning of complex network servers, PC and other systems such as CCTV and building monitoring systems that make up our maritime surveillance systems. Along with their ongoing maintenance the role will include trouble shooting potential issues and achieving a resolution for all. Having an inquisitive "Why?", "How?" and "What if?" mindset will prove highly engaging in this role.

• Configuration and deployment of networked servers, storage, network (hardware and related software packages) and other IT system support infrastructure
• Check and validate installations, and provide reports
• Configuration and trouble shooting of different types of connectivity systems
• Monitor system performance, undertake trouble shooting and resolution and implementation of software patches and hardware replacements
• Support and train customer internal IT departments and technicians to enable them to take operational ownership and responsibility of the systems we have supplied – day to day maintenance, issue identification and resolution
• Maintain good document trails of system changes and updates

Qualifications

• ESSENTIAL - A minimum of 5 years network IT system setup and management experience in either commercial or industrial environments
• ESSENTIAL - Professional verbal and written English and Arabic
• ESSENTIAL - Deep understanding of IT networks and server system configurations and set up – in particular Windows/Linux servers and networking (TCP/IP, DNS, VPN)
• Experience with virtualization (VMware/Hyper-V) and cloud platforms (AWS/Azure) advantageous
• Strong understanding of IT security and data protection best practices
• Strong analytical and problem-solving skills with an inquisitive mindset to ask "Why"?
• Excellent teamwork and communication abilities

Benefits

• Competitive Salary and Benefits Package
• Flexible working opportunities
• Development opportunities