IT Support / Project Coordinator

TECEZE; Manama; On-site; BHD 17,500 - 22,500; Full time

Job summary

A technology solutions provider in Bahrain is looking for an IT Support / Project Coordinator to provide end-user support and coordinate project activities. The ideal candidate will assist with SAP printer and software issues, maintain documentation, and communicate progress to stakeholders. A proactive approach and project management skills are essential for success in this role.

Qualifications

• Basic knowledge of troubleshooting SAP printer issues.
• Experience in providing end-user support for hardware and software.
• Ability to coordinate day-to-day project activities.

Responsibilities

• Support end-user hardware and software incidents.
• Coordinate project activities with IT teams and consultants.
• Prepare and maintain project documentation.

Skills

Troubleshoot SAP printer issues

End-user support for hardware/software

Coordinate project activities

Job description

Overview

Title: IT Support / Project Coordinator

Client address : Building 330, Road 1506, Block 115, Salman Industrial City, Hidd, Manama, Bahrain.

Duration: 6 Months - Extendable

• Possess basic knowledge to troubleshoot SAP printer issues, RF scanner problems, and regular laptop-related issues.
• Provide end-user support for hardware, software, and SAP-related incidents.
• Work in comms rooms with assistance from remote teams to support network and LAN connectivity.
• Coordinate day-to-day project activities between business users, IT teams, and SAP consultants.
• Track project timelines, deliverables, and milestones, ensuring deadlines are met.
• Prepare and maintain project documentation, including status reports, meeting notes, and action items.
• Schedule and facilitate project meetings, workshops, and follow-ups.
• Support SAP change requests, incident tracking, and issue resolution.
• Collaborate with functional and technical teams to ensure smooth project execution.
• Communicate project progress, risks, and dependencies to stakeholders.
• Ensure adherence to project governance, compliance requirements, and quality standards.