IT Business Senior Analyst - Assistant Vice President

Citigroup Inc.; Jid Hafs; On-site; BHD 23,000 - 34,000; Full time

Job summary

Citigroup Inc. is seeking an IT Business Senior Analyst to bridge business users and technologists, contributing to performance insights and planning. You will work with technology teams to clarify requirements, analyze processes and support change initiatives across complex projects.

The role emphasizes independent judgment, SME-level guidance to analysts, and ensuring adherence to laws, rules and Citigroup policies with transparent risk management.

Qualifications

• Proven relevant experience.
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills.
• Clear and concise written and verbal communication.
• Proven ability to manage multiple activities and build/develop working relationships.
• Demonstrated self-motivation and initiative.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
• Consult with users and clients to solve complex system issues through in-depth evaluation of business processes, systems and industry standards and recommends solutions.
• Support system change processes from requirements through implementation and provide input based on analysis of information.
• Consult with business clients to determine system functional specifications and provide user and operational support.
• Identify and communicate risks and impacts, considering business implications of technology in the current environment.
• Act as advisor or coach to new or lower level analysts and collaborate to achieve objectives.

Skills

Data analysis

Communication skills

Interpersonal skills

Multi-tasking

Problem solving

Time management

Education

Bachelor's degree

Tools

Microsoft Office Suite

Excel

PowerPoint

Job description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Proven relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Technology

Job Family

Business Analysis / Client Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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