Client Onboarding Analyst

United States Citigroup; Manama; Hybrid; BHD 11,000 - 20,000; Full time

Benefits offered by this job

Hybrid working model

Competitive base salary and benefits

Job summary

Citi Bahrain is seeking a Client Onboarding Analyst to monitor and refine customer accounts data across multiple systems, coordinating with teams to ensure accurate and timely updates. The role focuses on data quality and client service improvements while supporting policy adherence.

You will identify data gaps, assist in policy implementation, and guide junior staff, applying sound judgment to safeguard Citi's reputation and assets.

Qualifications

• 0-2 years of relevant experience in client counterparty data management within a global financial services organization
• Bachelor's degree or equivalent experience
• Strong MS Excel, teamwork, communication, and problem solving skills

Responsibilities

• Day-to-day oversight and contribution to creation and maintenance of customer accounts data within multiple systems across multiple teams
• Identify opportunities for improvements to quality of data and client service levels
• Provide direction and guidance to team evaluating performance and identifying training requirements
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects

Skills

MS Excel knowledge

Teamwork

Communication

Problem solving

Organization skills

Education

Bachelor's degree

Job description

The Client Onboarding Analyst is a developing professional role Applies specialty area knowledge in monitoring assessing analyzing and or evaluating processes and data Identifies policy gaps and formulates policies Interprets data and makes recommendations Researches and interprets factual information Identifies inconsistencies in data or results defines business issues and formulates recommendations on policies procedures or practices Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices Good understanding of how the team interacts with others in accomplishing the objectives of the area Develops working knowledge of industry practices and standards Limited but direct impact on the business through the quality of the tasks services provided Impact of the job holder is restricted to own team

What you ll do

Day to day oversight and contribution to creation and maintenance of customer accounts security and pricing data within multiple systems across multiple teams Identify opportunities for improvements to quality of data and client service levels Provides direction and guidance to team evaluating performance making recommendations and identifying training requirements Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency

What we ll need from you

0-2 years of relevant experience in client counterparty account data management within a global financial services organization Bachelor s University degree or equivalent experience Good awareness of client needs expectations MS Excel knowledge Demonstrated teamwork communication problem solving and organization skills Issue tracking and reporting using tools

What we can offer you

By joining Citi Bahrain you will not only be part of a business casual workplace with a hybrid working model up to 2 days working at home per week but also receive a competitive base salary and benefits that support you to be well live well and save well Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day We want the best talent around the world to be energized to join us motivated to stay and empowered to thrive Sounds like Citi has everything you need

Time Type Full time

Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review Accessibility at Citi View Citi s EEO Policy Statement and the Know Your Rights poster

Good awareness of client needs/expectations MS Excel knowledge Demonstrated teamwork, communication, problem solving and organization skills. Issue tracking and reporting using tools