Host/Hostess - InterContinental Bahrain

InterContinental Hotels Group; Manama; On-site; BHD 3,500 - 14,000; Full time

Job summary

Join InterContinental Bahrain as a Host/Hostess, where you’ll play a vital role in ensuring guests experience exceptional dining from greeting to farewell. With a focus on communication, guest service, and a passion for excellence, you’ll thrive in our fast-paced hospitality environment and enjoy competitive benefits.

Benefits

Competitive salary

Full uniform provided

Impressive room discounts

Comprehensive training programs

Qualifications

• Excellent communication and guest service skills.
• Ability to work under pressure with reliability.
• Passion for exceeding guest expectations.

Responsibilities

• Greet guests and escort them to their tables.
• Engage with guests and handle their concerns.
• Answer phone calls and manage reservations.

Skills

Communication skills

Guest service skills

Ability to work under pressure

Timekeeping

Passion to exceed guest expectation

Job description

Life’s too short for mediocre welcome experience in the restaurant. We appreciate just how important it is to our guests that they feel already special even before they dine, every single time. So, we’re searching for a Host/Hostess with exceptional skills in welcoming the guests and providing an exceptional dining experience from welcoming to bidding farewell.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located in the business and leisure hub of the city, InterContinental Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental Bahrain promises to delight your palate

A little taste of your day-to-day

Every day is different , but you’ll mostly be:

• Greet the guest with your genuine smile and escort them to their preferred table
• Providing guest with menus and responding to their queries
• Engaging with guests and ensuring that they are comfortable in the restaurant
• Handling any concerns of the guests and resolve it to their satisfaction
• Answering phone calls and taking the restaurant reservations as per the hotel standards
• Providing support to the rest of the team, as necessary

What we need from you

• Communication and guest service skills
• Strive for excellence in an eager and motivated manner
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
• Passion to exceed guest expectation

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.