Head of Students Services Unit

Gulf University; Bahrain; On-site; BHD 10,044 - 13,392; Full time

Job summary

Gulf University in Bahrain is seeking a qualified individual for a Full Time Admissions and Registration role. The successful candidate will lead operations and support services for students, ensuring safety and compliance with university policies.

Applicants should hold a Master’s degree and possess substantial experience in higher education settings, especially in managing student activities. Excellent communication skills in both English and Arabic are essential.

Qualifications

• Experience in dealing with students in higher education.
• Experience in managing student activities and support in higher education.

Responsibilities

• Leading the Unit in day-to-day duties and operations.
• Implementing University policies and procedures.
• Managing events and extracurricular activities of the students.

Skills

Excellent oral and written communication skills (English & Arabic)

Ability to lead

Ability to create and maintain effective work relationships

Ability to deal effectively with stress

Excellent report writing and presentation skills

Education

Master’s degree in any discipline

Job description

[phone] [e-mail]

Non-Academic Bahrain Full Time Admissions and Registration

Introduction

Gulf University is nationally accredited University which was established by his highness’s the prime minister’s cabinet decree number 1649-03 issued on the 2nd of September 2001. GU aims to establish itself as a distinguished provider of higher education that will appeal to international, Bahraini and GCC students who prefer to be educated in a cultural environment acceptable to parents, students, and labor market alike.SSU at Gulf university focuses on enriching students with pioneer spirits and sustain a strong bond between GU and its alumni by networking and engaging them in GU activitiesSSU has the following operating offices to serve the students:1. Internships and Career Develop Office.2. Student Support Office.3. Student Counselling Office.4. Alumni Office.5. Additional to the infirmary which provides first aid.

Start Date: 2026-06-18

Expected Qualifications

• 1. Required Qualifications and Experience:
• Master’s degree in any discipline
• Experience in dealing with students in higher education
• Experience in managing student activities and support in higher education

Expected Experience

• 2. Preferred qualifications and experience
• Specialization in Psychology/Social Science/Sociology
• Background in social counselling
• Experience in managing student activities and support services in higher education
• Experience in collaborating with industry and community
• Research publication in relevant specialization

Required Skills

• Excellent oral and written communication skills (English & Arabic)
• Ability to lead
• Manage and collaborate with team
• Ability to create and maintain effective work relationships with staff and students
• Ability to deal effectively with stress and adapt to emerging issues
• Ability to work with students from diverse culture and background
• Excellent report writing and presentation skills

Roles and Responsibilities

• 4. Roles and Responsibilities:
• 1. Leading the Unit in the day-to-day duties and operation in accordance with Unit’s Scope of Work.
• 2. Implementing University policies and procedures at the Unit and its offices.
• 3. Executing decision of the University Councils.
• 4. Ensuring that Unit’s budget is planned, prepared, implemented and monitored in accordance with University budgeting policy and procedures.
• 5. Developing Unit’s annual operation/action plan.
• 6. Ensuring students’ safety at the University buildings.
• 7. Ensuring consistent provision of services to students and encouraging feedback.
• 8. Coordinating the Unit’s work with academic and administrative staff, students, and external partners to facilitate and support students’ activities.
• 9. Providing students with induction on University academic policies and procedures, in collaboration with Unit of A&R.
• 10. Managing events and extracurricular activities of the students aligned with program aims and University Graduate Attributes.
• 11. Coordinating with program leaders in organizing curricular activities for the students.
• 12. Ensuring provision of services and support to special need students.
• 13. Processing students’ complaints and grievances.
• 14. Proposing enhancement of the student support and services to the senior management as per the suggestions received from feedback survey.
• 15. Collaborating with Unit of A&R for “programs promotion and students’ attraction” events.
• 16. Coordinating work with Unit of A&R for the graduation ceremony.
• 17. Overseeing and coordinating with GU Students Council.
• 18. Overseeing the services provided by the infirmary.
• 19. Overseeing and coordinating with GU Alumni Association.

Required Documents

• Documents needed: Application Form.
• Copy of highest earned credential.
• Current Curriculum Vitae.
• Cover letter.
• Any additional documentation that you feel is relevant to your application.