Ict specialist

Zain Bahrain; Manama; On-site; BHD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for an experienced ICT Specialist to join their B2B division. This pivotal role involves driving business growth by supporting the sales team with expert knowledge in ICT and telecom solutions. You will engage with clients, assess their needs, and collaborate with technical teams to deliver tailored proposals. The ideal candidate will have a strong background in telecommunications, excellent communication skills, and a passion for fostering client relationships. If you're ready to make an impact in a dynamic environment, this opportunity is for you.

Qualifications

• 3-5 years of experience in B2B Pre-Sales within telecom.
• Strong understanding of telecom infrastructure requirements.

Responsibilities

• Initiate relationships with potential B2B clients and conduct needs assessments.
• Collaborate with sales and technical teams to develop telecom solutions.

Skills

Telecom Solutions

Client Relationship Management

Technical Sales Support

Needs Assessment

Presentation Skills

Market Analysis

Education

Bachelor's degree in Telecommunications

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Job description

Job Title: ICT Specialist in B2B Division

About Zain-Bahrain: As the pioneer of mobile telecommunications in the Middle East, Zain has been at the forefront of innovation since 1983. With a strong presence in the region, we strive to deliver exceptional services and solutions that meet the evolving needs of our customers.

About the Role: We are seeking an experienced ICT Specialist to join our B2B division. The successful candidate will play a crucial role in driving business growth by supporting the sales team with expertise in ICT/telecom solutions.

Main Responsibilities:

• Initiate and maintain relationships with potential clients in the B2B sector.
• Conduct thorough needs assessments to understand clients' telecom infrastructure requirements.
• Collaborate with the sales and technical teams to develop comprehensive telecom solutions.
• Create and deliver engaging presentations to clients, showcasing the value proposition of our telecom products and services.
• Develop customized proposals based on client needs.
• Work closely with the technical team to ensure proposed solutions meet client specifications.
• Stay updated on industry trends, emerging technologies, and competitor offerings.
• Provide clients with expert advice on telecom, ICT/ELV solutions, addressing technical queries and concerns.
• Foster effective communication and collaboration between the Pre-Sales and Sales teams.
• Participate in internal meetings to share market insights and gather feedback for continuous improvement.
• Monitor the telecom market, identifying potential business opportunities and challenges.
• Analyze competitors' offerings and market trends to inform strategy.
• Participate in RFIs, RFPs, and RFQs, liaising with sales and Products team to provide feedback from clients about product requirements.
• Provide architecture and design governance across the design and delivery of the required services.
• Ensure that the end-to-end design documentation is maintained and kept up to date.
• Build and maintain professional relationships with local and international ICT /ELV solutions providers.
• Cooperate with external partners to create new business opportunities within the B2B sector.

Qualifications and Experience: To be considered for this role, you should have a Bachelor's degree in Telecommunications, Engineering, Computer Science or a related field, with a minimum of 3-5 years of experience in B2B in a Pre-Sales or similar role within the telecom industry.