Spa Supervisor

Domo Ventures W.L.L.; Manama; On-site; BHD 14,000 - 17,500; Full time

Job summary

An established industry player is seeking a dedicated Operations Manager to oversee daily activities in a dynamic hospitality environment. This role encompasses ensuring compliance with health and safety regulations, managing customer feedback, and training staff to deliver exceptional service. With a focus on meeting sales targets and providing a consistent quality experience for clients, this position offers an exciting opportunity to make a significant impact in a vibrant setting. If you are passionate about hospitality and have a knack for leadership, this could be the perfect role for you.

Qualifications

• Degree in Hospitality or related field required.
• 3-5 years of experience in a management role.

Responsibilities

• Oversee daily operations and ensure compliance with health and safety.
• Manage customer feedback and resolve issues effectively.

Skills

Hospitality Management

Customer Service

Health and Safety Compliance

Staff Training

Sales Management

Education

Degree in Hospitality

Degree in Management

Degree in related field

Job description

Minimum Qualifications:

• Degree in Hospitality, Management, or related field

Experience:

• 3-5 Years

Required Skills:

Role and Responsibilities:

• Overseeing the daily operations of the facility.
• Ensure health and safety regulations are complied with.
• Manage customer feedback effectively and mediate and resolve client issues.
• Ensure all staff members are properly trained to perform their jobs effectively and safely to deliver a consistent quality experience for clients.
• Ensure the team works to meet department sales targets and that sales are recorded accurately.
• Manage appointments for clients accurately through phone, in-person, and emails.