Dynamic Waiter/Waitress - High-Volume F&B Service

Rotana; Manama; On-site; BHD 3,900 - 6,100; Full time

Job summary

Rotana is seeking dynamic and self-motivated Food & Beverage professionals for a role at Downtown Rotana Hotel, Manama, Bahrain. You will service food and beverage to the standard of our performance manual and warmly greet and seat guests.

Join a high-volume outlet where you will upsell, maintain hygiene, ensure mise-en-place, and provide attentive guest service in a busy environment, with opportunities to grow in a renowned regional hospitality group.

Qualifications

• Diploma or degree in hospitality or vocational training in F&B.
• Experience as a waiter/waitress in a high-volume restaurant.

Responsibilities

• Service of food and beverage as per the standard of performance manual.
• Greet and seat customers and serve them in a professional, discreet and personalized way.
• Acquire in-depth knowledge of the menu to assist guests and provide advice.
• Monitor quality of food & beverage being served.
• Attend to customer complaints/queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and upkeep of service equipment.
• Handle mise-en-place and service before, during, and after service.
• Minimize wastage, breakage and spoilage.
• Actively use up-selling techniques to increase revenue.

Skills

Good command of English

Guest service

Interpersonal skills

Hands-on

Passion for people and service

Positive and pleasant attitude

Thrive in busy environment

Stay calm under pressure

Customer Focus

Taking Responsibility

Teamwork

Understanding the Job

Education

Diploma / degree in hospitality or vocational training in F&B

Job description

Rotana is seeking dynamic and self-motivated Food & Beverage professionals for a role at Downtown Rotana Hotel, Manama, Bahrain. You will service food and beverage to the standard of our performance manual and warmly greet and seat guests.

Join a high-volume outlet where you will upsell, maintain hygiene, ensure mise-en-place, and provide attentive guest service in a busy environment, with opportunities to grow in a renowned regional hospitality group.