Desktop Support Project Coordinator

TECEZE; Manama; On-site; BHD 14,000 - 17,500; Full time

Job summary

A technology solutions provider in Bahrain is seeking an IT Support / Project Coordinator to ensure smooth project execution and provide end-user support for software and hardware issues. Responsibilities include troubleshooting SAP issues, coordinating project activities, and ensuring adherence to project timelines and standards. This role demands collaboration with various teams to track deliverables and project governance.

Responsibilities

• Troubleshoot SAP printer issues and RF scanner problems.
• Provide end-user support for hardware, software, and SAP incidents.
• Support network and LAN connectivity with remote teams.
• Coordinate project activities between users, IT teams, and consultants.
• Track project timelines, deliverables, and milestones.
• Maintain project documentation, including status reports.
• Schedule and facilitate meetings and workshops.
• Support SAP change requests and incident tracking.
• Collaborate to ensure smooth project execution.
• Communicate project progress, risks, and dependencies.
• Ensure adherence to project governance and quality standards.

Job description

Overview

Title: IT Support / Project Coordinator

Client address: Building 330, Road 1506, Block 115, Salman Industrial City, Hidd, Manama, Bahrain.

Duration: 6 Months - Extendable

Responsibilities

• Possess basic knowledge to troubleshoot SAP printer issues, RF scanner problems, and regular laptop-related issues.
• Provide end-user support for hardware, software, and SAP-related incidents.
• Work in comms rooms with assistance from remote teams to support network and LAN connectivity.
• Coordinate day-to-day project activities between business users, IT teams, and SAP consultants.
• Track project timelines, deliverables, and milestones, ensuring deadlines are met.
• Prepare and maintain project documentation, including status reports, meeting notes, and action items.
• Schedule and facilitate project meetings, workshops, and follow-ups.
• Support SAP change requests, incident tracking, and issue resolution.
• Collaborate with functional and technical teams to ensure smooth project execution.
• Communicate project progress, risks, and dependencies to stakeholders.
• Ensure adherence to project governance, compliance requirements, and quality standards.