Cloud and Infrastructure Engineer (Infonas)

Zain; Manama; On-site; BHD 9,000 - 14,000; Full time

Job summary

Zain Bahrain is seeking a Cloud and Infrastructure Engineer (Infonas) to join the Technology division, based in Bahrain. You will assist in provisioning core AWS services, monitor infrastructure health, and support on‑premises systems to ensure high availability and scalable operations.

The role emphasizes security, automation, and documentation, with opportunities to grow cloud architecture expertise within a dynamic telecom environment.

Qualifications

• Must have hands-on AWS experience and familiarity with core services.
• Proficient with Linux/Windows server environments and networking basics.
• Ability to document configurations and procedures clearly.

Responsibilities

• Provision, configure and manage core AWS services under guidance.
• Monitor resource utilization and health to ensure high availability.
• Administer on‑premises infrastructure and troubleshoot servers.
• Assist with security best practices, IAM, security groups, and patching.
• Develop scripts to automate routine tasks and deployments.
• Respond to Level 1–2 incidents and escalate when needed.
• Create and maintain infrastructure runbooks and SOPs.

Skills

AWS Cloud Experience

Problem Solving

Communication

Teamwork

Documentation

Education

Bachelor's degree in CS/IT/Cloud Computing

AWS Certified Solutions Architect – Associate

AWS Certified SysOps Administrator – Associate

Tools

AWS

Linux (Ubuntu/Amazon Linux)

Windows Server

Python/Bash/PowerShell

Terraform / CloudFormation

Job description

ZAIN2584 - Cloud and Infrastructure Engineer (Infonas)

Operation

Division

Technology

Location

Closing Date

11-Dec-2026

About Zain

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview

About Infonas

Infonas is a prominent technology company in the GCC region, owned by Zain Bahrain, a leading telecommunications provider focused on delivering innovative mobile and digital solutions through one of the Kingdom’s most advanced 4G LTE and 5G networks. Listed on the Bahrain Bourse (Ticker: ZAINBH), the company is part of Zain Group, serving over 45 million customers across the Middle East and Africa with operations in eight countries.

What We Need From You

To support the deployment, management, and maintenance of the organization's cloud (AWS) and on-premises IT infrastructure. This role focuses on ensuring system availability, assisting with cloud resource provisioning, monitoring infrastructure health, and resolving routine technical issues while growing specialized expertise in cloud architecture and IT operations.

Cloud Administration: Assist in provisioning, configuring, and managing core AWS services (including EC2, S3, RDS, VPC, and IAM) under the guidance of senior engineers.

System Monitoring: Monitor cloud resource utilization, infrastructure health, and application performance using AWS CloudWatch and internal monitoring tools to ensure high availability.

Infrastructure Support: Provide day-to-day administration and troubleshooting for on-premises IT infrastructure, including physical servers, virtual machines, and basic network configurations.

Security & Compliance: Support the implementation of security best practices by managing IAM permissions, configuring security groups, and assisting with routine system patching and updates.

Automation & Scripting: Help automate repetitive operational tasks and routine deployments using basic scripting (Python, Bash, or PowerShell).

Incident Resolution: Respond to and troubleshoot Level 1 and Level 2 IT infrastructure and cloud-related support tickets, escalating complex issues to senior team members when necessary.

Documentation: Create and maintain up-to‑date documentation for infrastructure configurations, standard operating procedures (SOPs), and operational runbooks.

Perform any other related tasks as requested.

Qualifications and Education

Bachelor’s degree in Computer Science, Information Technology, Cloud Computing, System Engineering, or a relevant discipline. Specialized Education/Certifications:

Highly Preferred: AWS Certified Solutions Architect – Associate, or AWS Certified SysOps Administrator – Associate.

Nice to have: CompTIA Network+, Security+, or basic ITIL

Work Experience: 0 to 2 years of professional experience in IT operations, helpdesk support, systems administration, or cloud infrastructure. Relevant Work Experience:

Demonstrable hands‑on experience working within the AWS console (internships, academic capstones, and personal portfolio labs are acceptable for entry‑level candidates).

Experience troubleshooting Linux and Windows server environments.

Exposure to basic networking tasks and troubleshooting.

Inclusivity statement

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.

Skills and Knowledge

AWS Core Services: Foundational understanding of AWS compute, storage, database, and network services.

Operating Systems: Basic command-line proficiency and administration knowledge in Linux (e.g., Ubuntu, Amazon Linux) and Windows Server environments.

Networking Fundamentals: Understanding of core networking concepts including TCP/IP, DNS, DHCP, VPNs, and basic subnetting.

Scripting: Ability to read and write basic scripts in Python, Bash, or PowerShell to automate simple tasks. Infrastructure as Code (IaC): Introductory knowledge or conceptual understanding of IaC tools like Terraform or AWS CloudFormation is a strong advantage.

Soft Skills: Strong analytical problem-solving abilities, high attention to detail, a strong eagerness to learn, and the ability to communicate technical issues clearly to both technical and non-technical stakeholders.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):