Client Engagement Manager

RESO; Manama; On-site; BHD 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Executive to drive customer acquisition and position the organization as a thought leader in the market. This role involves building strong relationships with stakeholders, collaborating with practice teams, and achieving quarterly targets for revenue and gross margin. The ideal candidate will have a solid background in IT sales, with a focus on consultative selling and market intelligence. Join a forward-thinking company that values teamwork and innovation, and make a significant impact in the IT landscape.

Qualifications

• 6-8 years of experience in the IT industry, with at least 4 years in IT sales.
• Sales certification is required for this role.

Responsibilities

• Acquire new customers from government, banking, and private sectors.
• Analyze market dynamics and monitor competitors' activities.
• Develop business cases for software and IT infrastructure solutions.

Skills

People Management Skills

Business Domain Knowledge

Relationship Management Abilities

Drive to Achieve and Excel

Market Intelligence Skills

Commitment and Focus

Experience in Software Sales

Consultative Selling Skills

Process Compliance and Improvement

Education

MBA

Bachelor of Engineering (BE)

Diploma in Marketing/Sales

Job description

Job Responsibilities

1. Customer Acquisition
2. Positioning the organization as a thought leader and solution-driven entity in the market
3. Building strong relationships with stakeholders at customer sites, including IT and Business units
4. Collaborating with Practice teams to understand and pitch propositions to prospects and customers
5. Analyzing market dynamics to anticipate trends and monitor competitors/OEM activities
6. Working closely with OEMs to establish preferred partnership status
7. Achieving quarterly targets for order book, revenue, and gross margin
8. Promoting teamwork within the organization
9. Gaining insights into industry trends and technologies
10. Coordinating with product, marketing, and support teams across offices to meet revenue and customer satisfaction goals
11. Developing business cases for software and IT infrastructure solutions by identifying ROI, strategizing, and presenting recommendations
12. Acquiring new customers from government, banking, and private sectors in BAH
13. Conducting regular meetings with strategic customers and prospects
14. Managing brand awareness, customer acquisition, and quarterly targets
15. Managing product/service mix, pricing, and margins to meet goals
16. Leveraging vendors and partners for business development
17. Representing the organization at customer meetings, seminars, training sessions, and webinars
18. Maintaining relevant sales certifications for product vendors
19. Managing individual responsibilities for new business development within a team setting

Requirements

1. People Management Skills
2. Business Domain Knowledge
3. Relationship Management Abilities
4. Drive to Achieve and Excel
5. Market Intelligence Skills
6. Commitment and Focus
7. Experience in Software Sales
8. Consultative Selling Skills
9. Process Compliance and Improvement
10. Sales Certification
11. 6-8 years of experience in the IT industry, with at least 4 years in IT sales
12. Educational qualifications: MBA, BE, or Diploma in Marketing/Sales