Call Center/Receptionist

Alzayani Investments; Riffa2; On-site; BHD 3,600 - 6,000; Full time

Job summary

Euro Motors is seeking a professional Call Centre/Receptionist to join our team in Bahrain. You will handle incoming calls, greet visitors, and provide information on services.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Experience in a call centre or reception is preferred, with MS Office proficiency.

Qualifications

• Bachelor's degree or equivalent required; additional office management or customer service certification is a plus.

Responsibilities

• Answer and direct incoming calls in a professional and courteous manner.

Skills

Communication skills

Organizational abilities

Multitasking

Team collaboration

Positive attitude

Customer service mindset

Education

Bachelor's degree

Office management certification

Customer service certification

Tools

MS Office Suite

Job description

Job Summary

Euro Motors seeking a professional and motivated Call Centre/Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing incoming calls, and handling administrative tasks to support our operations. This role requires strong communication skills, a friendly demeanour, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Answer and direct incoming calls in a professional and courteous manner.
• Provide information to callers regarding company services and products.
• Maintain a clean and organized reception area.
• Assist with administrative tasks, including data entry and filing.
• Manage scheduling and appointments for staff members.
• Handle customer inquiries and resolve issues in a timely manner.
• Collaborate with various departments to ensure efficient communication and service delivery.
• Perform additional duties as assigned by management.

Qualifications

• Bachelor's degree; additional certification in office management or customer service is a plus.
• Proven experience in a call centre or receptionist role is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in using office equipment and computer software, including MS Office Suite.
• Ability to work collaboratively in a team-oriented environment.
• A positive attitude and a commitment to providing exceptional customer service.