Automotive Service Advisor

Bestune Bahrain; Tubli; On-site; BHD 14,000 - 17,500; Full time

Job summary

A leading automotive company in Tubli is seeking an experienced Automotive Service Advisor to manage customer relations and provide vehicle service recommendations. This full-time on-site role involves conducting vehicle inspections and ensuring customer satisfaction through effective communication and follow-up. Candidates should have a diploma or degree in automotive technology and experience in the automotive industry.

Qualifications

• Experience in the automotive industry is a must.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage customer relations and understand customer needs.
• Provide appropriate vehicle service and repair recommendations.
• Ensure maintenance and repairs are performed accurately and efficiently.
• Conduct vehicle inspections.
• Coordinate with technicians.
• Keep customers informed about vehicle status.
• Manage service appointments.
• Ensure customer satisfaction through effective communication and follow-up.

Skills

Knowledge in Vehicle Maintenance and Automotive Repair

Skills in Customer Service

Strong Communication skills

Excellent interpersonal skills

Problem-solving abilities

Attention to detail

Education

Diploma or degree in automotive technology or a related field

Job description

Overview

This is a full-time on-site role for an Automotive Service Advisor located in Tubli. The Automotive Service Advisor will be responsible for managing customer relations, understanding customer needs, and providing appropriate vehicle service and repair recommendations. They will ensure that the necessary maintenance and repairs are performed accurately and efficiently. Daily tasks include conducting vehicle inspections, coordinating with technicians, keeping customers informed about their vehicle's status, managing service appointments, and ensuring customer satisfaction through effective communication and follow-up.

Responsibilities

• Manage customer relations and understand customer needs
• Provide appropriate vehicle service and repair recommendations
• Ensure maintenance and repairs are performed accurately and efficiently
• Conduct vehicle inspections
• Coordinate with technicians
• Keep customers informed about vehicle status
• Manage service appointments
• Ensure customer satisfaction through effective communication and follow-up

Qualifications

• Knowledge in Vehicle Maintenance and Automotive Repair
• Skills in Customer Service and ensuring Customer Satisfaction
• Strong Communication skills
• Excellent interpersonal and organizational skills
• Problem-solving abilities and attention to detail
• Experience in the automotive industry is a must
• Ability to work in a fast-paced environment
• Diploma or degree in automotive technology or a related field