Jobs in United States

We are looking for our DC Manager to join us!

At H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to, and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.

Welcome to Logistics!

Oversee and optimise daily distribution centre operations, ensuring full compliance while fostering ongoing improvements aligned with key goals for workforce development, service excellence, operational efficiency, and cost management.

• Plan, lead, and optimise DC operations for efficiency, service, and cost alignment.
• Oversee loss prevention strategies through training and regular follow-up.
• Set, facilitate, and monitor goals in accordance with H&M global standards and KPIs.

• Lead, coach and develop the DC Management Team to retain a high-performing workforce.
• Drive employee engagement and foster a culture of inclusion and diversity.

• Ensure recruitment, onboarding, and continuous training for all DC staff.

• Control costs by meeting site cost KPIs and maintaining visibility of labour hours and building efficiency.

• Collaborate with Regional Sales & Operations teams to align DC with sales volumes and service expectations.
• Work with sales stakeholders to ensure garment care, monitor routines, and follow up on return conditions.

• Implement improvement opportunities to enhance performance and service levels.

• Ensure transparency, accountability, and alignment through regular performance reviews and reporting.

• Ensure high stock accuracy through systematic inventory management.
• Ensure adherence to H&M’s Standard Operating Principles and local laws.
• Identify and resolve operational risks to maintain high performance.
• Handle legal, safety, or security issues professionally with clear escalation paths.
• Drive follow‑up and action plans around audits, check‑ins, and safety inspections.

• Lead the DC’s Health & Safety strategy and manage incident reporting protocols.
• Promote a safe, healthy, and positive work environment aligned with H&M Group’s Human Rights principles.
• Implement sustainability initiatives to minimise waste and environmental impact.

• Ability to inspire and lead large, diverse teams effectively communicating, collaborating and co‑creating a long‑term strategic vision with short‑term actions and day‑to‑day objectives.
• Manage high‑level leaders, understanding HR principles like succession planning and performance management.
• Foster a culture of diversity, trust, openness, and inclusion in an empathetic, proactive and positive manner.
• Develop others, coach across all levels, and create an environment of accountability and growth.
• Strong problem‑solving skills with a solution‑oriented approach.
• Strong cross‑functional collaboration with Sales, HR, Controlling, and Sustainability teams.
• Effective presentation and communication skills in varying forums with senior stakeholders, and internal/eternal partners.
• Expertise in running large DC operations with an understanding of local specifics.
• Broad knowledge of Controlling, Operations, Systems, HR, Staffing, Security, Health & Safety, and their interconnectivity.
• Lead with strategic agility while maintaining operational excellence and understanding daily performance metrics.
• Fluent in both French and English, with the ability to communicate effectively in both languages.
• Proven experience in collaborating with unions and maintaining constructive labor relations.

This is a full‑time position based on our Distribution Center in Ghlin (Belgium).

If you feel that your experience, skills and ambitions are a match, please send your completed application including your CV and Cover Letter in English no later than the 7 of December 2025.

We are looking forward to hearing from you!