Technology Integrations & Support Lead Permanent employee, Full-time

Startup Atlas; Wilsele; Remote; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Leuven office by Vaartkom

Flexible culture

Travel for partners/exhibitions

Team of 25 engineers and experts

Job summary

Relu, a Leuven-based AI dental startup, seeks a Technology Integrations & Support Lead to own the ecosystem by connecting AI-driven CAD with printers, labs, and software worldwide.

You will negotiate APIs, architect workflows, and build a scalable support playbook for rapid growth, traveling to meet partners and labs as needed. The role blends hands-on problem solving with strategic expansion across dental tech partners.

Qualifications

• Background in Dentistry, Engineering, or Business Engineering from a top-tier university.
• Experience as Management Consultant (MBB), Project Manager or Product Lead in a scale-up.
• Dental Technician background with clinical know-how and software troubleshooting.
• Demonstrates extreme ownership and hands-on problem solving.

Responsibilities

• Negotiate the Ecosystem: interface with global hardware and software partners to secure libraries and APIs.
• Architect the Workflow: enable fast moves from scans to physical products across geographies.
• Zero Ivory Tower: serve as primary technical contact for customers and build a scalable support playbook.
• From Player to Coach: begin by supporting customers and create a playbook to grow a large support team.

Skills

Dentistry background

Engineering background

Business Engineering background

Management Consultant (MBB)

Project Manager

Product Lead

Dental Technician

Extreme ownership

Tools

APIs

iFrames

Dental sciences

Job description

AI Design Services for Dental Labs: From raw scans to production-ready models and appliances.

Technology Integrations & Support Lead Permanent employee, Full-time

Own the Relu ecosystem by integrating AI-driven CAD software with global 3D printers, milling machines, lab software, and implant systems. Negotiate APIs, architect workflows, provide hands-on support, and build a scalable support playbook for a 25-person AI dental startup.

Job Description

Technology Integrations & Support Lead

Your mission

Relu: We design your grandmother's teeth with AI

Did you know that most new teeth, dentures or clear aligners that dentists place in our mouths are first designed in a CAD software and then 3D printed. Well, we do the design automatically with our web-based AI-driven CAD software. 1000's of designs per day.
A CAD software is not a standalone thing. It needs data from implants across the globe, API integration with 3D printing companies and Lab Management Software.
We are looking for a high-intelligence, high-agency individual to own the Relu ecosystem. You will be the person who ensures our AI design engine is seamlessly woven into every 3D printer, milling machine, lab management software, and implant system on the planet.

Your profile

The Challenge

You will:

• Negotiate the Ecosystem: Interface with global hardware giants (mills/printers/implants) and software players to secure proprietary libraries and APIs.
• Architect the Workflow: You'll determine how a dentist in Chicago working with a lab in New York moves from a scan to a physical product in minutes.
• Zero "Ivory Tower" Policy: At a 25-person scale-up, strategy is born on the ground, not in a slide deck. You will start as the primary technical point of contact for our customers. You’ll get your hands dirty solving real-world workflow friction, diagnosing complex user queries, and ensuring our clients & partners are successful.
• From Player to Coach: You'll start playing the support game in the beginning to understand our customers and their issues. At the same time, you will be the person building the Relu Support Playbook that will allow us to build a large support team that can handle 1000's of queries per day.

Who You Are

• You have a background in Dentistry, Engineering, or Business Engineering from a top-tier university.
• You might be a former Management Consultant (MBB), Project Manager or Product Lead in a scale-up who is ready to get their hands dirty and build yourself.
• Or you are a Dental Technician who outgrew the lab. You've mastered the clinical side, but you're also the person everyone calls when the software breaks.
• You have "extreme ownership". You don't wait for a manual; you write it as you easily understand the bigger picture.
• You don't mind travelling from Germany, to the US, Singapore, or Dubai to meet partners or dental labs at large exhibitions or at their HQ.

Your Toolkit

• Technical Fluency: You don't need to code, but you must speak (or be willing to learn) the language of APIs, iFrames, and dental sciences.
• Strategic Nuance: You can navigate "NDAs", "Integrator Agreements" and "Reseller Contracts" without getting lost in the weeds.
• High EQ: You can hold your own in a room with a CTO of a multi-billion dollar hardware company and a stressed dental lab owner.

Why us?

Why Relu?

• A Team of Peers: We are a lean team of 25. No bloat. Just high-performing engineers and industry experts.
• Real-World AI: This isn't another chatbot. This is AI that designs medical-grade physical applications that go into people's mouths worldwide. Ranging from your dad to a child in Japan.
• The "Leuven Lifestyle": A stunning office by the Vaartkom, a culture of flexibility, weekly afterwork activities, and a mission that actually helps people live healthier lives.

About us

Relu is a Leuven-based AI start-up automating the 3D design of dental appliances - freeing up time, cutting costs, and improving global access to dental care.

We're a team of 25 engineers, business and dental people who:

• Learn fast
• Own what we do

We are actively growing our team and our technology evokes more interest every day, expect your role to evolve over the years!