Technical Support Advisor Emilia Romagna and Marche

Belchim Canada; Londerzeel; Hybrid; EUR 50,000 - 55,000; Full time

Benefits offered by this job

Hybrid or remote work

Market-based salary

Performance bonus

CertisBelchimLearning Academy

Job summary

Certis Belchim is seeking a Technical Support Advisor for Emilia Romagna and Marche in Italy. You will act as a trusted technical resource, accelerating sales while guiding customers on plant protection products, biocontrols, and IPM programs.

Your role includes shaping market adoption, launching products, and maintaining product knowledge to support sales growth. A hybrid/remote working model is available, with a market-based salary and a performance-related bonus depending on experience.

Qualifications

• Minimum three years in technical sales or customer-facing roles.
• Experience in sales consulting, customer service or technical support.
• Strong IT literacy with databases and computer systems.

Responsibilities

• Accelerate sales and provide expert technical guidance across the region.
• Support product launches and drive market adoption.
• Maintain deep knowledge of products, competitors and KPI-driven strategy.
• Collaborate with internal and external stakeholders to ensure success.
• Develop and lead projects within the territory.

Skills

Technical sales

Customer-facing

English proficiency

Communication skills

Project management

Tools

CRM software

Job description

Technical Support Advisor Emilia Romagna and Marche

Italy

About us

At Certis Belchim, we are on a journey to transform the crop protection landscape. Our ambition is to provide integrated programs, combining biorational and chemical products, that meet the challenges of sustainable crop production and the demands of the value chain. Our Japanese shareholders provide a unique access to innovative technology in the crop protection sector.

We are European headquartered in Londerzeel (BE) and Utrecht (NL) with more than 800 engaged colleagues working in more than 23 countries worldwide. We provide our employees an experience of a friendly atmosphere among colleagues who are passionate about what they do. We offer a workplace where our employees can accelerate their career. And of course, we are always looking for talented people, with a pragmatic approach to help us have a positive impact on our sector and beyond!

About your team

You will join the Italian Marketing Team collaborating closely with a wide range of internal stakeholders including the Key Account Managers, Crop Managers, Manager Marketing and the Country Manager.

Externally, you will interact with dealers, technical teams, professional prescribers, official services, grower associations, technicians and other stakeholders within the agrobusiness.

The team culture is collaborative and supportive. We feel highly connected, with a shared mission to deliver strong, sustainable growth through technical expertise and customer success.

How you’ll make impact

In this role, you will directly contribute to shaping the future of sustainable crop protection in Italy, driving market adoption, supporting product launches, and strengthening Certis Belchim’s technical excellence and reputation across the region.

About your job

As a Technical Support Advisor, you will play a key role in accelerating sales and providing expert technical guidance across your region. Your contribution will directly support our plant protection portfolio, covering both conventional and biocontrol solutions, as well as our bio stimulant business.

Your responsibilities include:

Identifying opportunities to further develop our solutions in alignment with market needs.

Acting as a trusted technical advisor to clients and stakeholders, supporting sales growth.

Being a sales accelerator for the Plant Protection Products portfolio and supporting bio stimulants within holistic IPM programs.

Leading development- and commercial projects within your territory.

Maintaining deep knowledge of company products and competitors and sharing insights internally and externally.

Implementing IPM protocols across relevant crops in your assigned area.

Ensuring continuous connection with internal and external stakeholders.

Supporting product development before, during, and after launch to ensure strong market performance.

Executing company strategy using KPI’s to guide direction and monitor success.

About you

You will thrive in this role if you recognize yourself in the following:

At least three years of relevant experience in technical sales or customer-facing advisory roles.

Proven experience in sales consulting, customer service and/or technical support.

Strong technological aptitude, including the use of computer systems and databases.

Customer-focused and results-driven approach.

Ability to handle conflicts professionally and find constructive solutions.

Excellent communication and interpersonal skills; strong presentation ability.

Highly organized, with strong multitasking capabilities.

Knowledge and experience in project management.

Strategic mindset: able to plan, prioritize, and align with key KPIs and company objectives.

Proactive, autonomous, and able to take initiative to improve processes and outcomes.

Proficiency in English to collaborate effectively with international colleagues.

Working with us means:

You can expect:

Hybrid or remote working possibilities depending on role needs, with access to our offices.

A varied role within a dynamic, international environment.

A market-based salary, complemented by a performance-related bonus, with an annual range between €50.000 and €55.000 depending on experience and qualifications.

A culture where your work is valued and appreciated.

Opportunities for personal and professional growth within the CertisBelchimLearning Academy.

Regular feedback and support to develop your skills.

Flexibility and a healthy work-life balance.

Strong collaboration and interaction across the company.

Being part of a company with industry credibility and a clear mission toward sustainability.

The chance to help shape the transformation of crop protection.

Inspired?

Filling in on freelance basis is not desired and acquisition is not appreciated.

This role is only open to candidates who hold a valid European Union work permit. We do not offer visa sponsorship for this position. Applications from candidates without a valid EU work permit will not be considered.