Team Lead - NIKE LIEGE

Nike; Luik; Hybride; EUR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Monthly performance-based bonus

Diversity, Equity & Inclusion

Career at Nike

Employee discounts

Brand-new Nike outfit provided

Résumé du poste

Nike Liege is seeking a Team Lead to join our store team and provide world-class service to customers. You will coordinate, coach, and motivate teammates in your area while maintaining a positive work atmosphere and upholding NIKE standards.

You will assist daily operations to achieve sales targets including digital services, visual merchandising, and promotions, while acting as a brand ambassador for Nike initiatives and ensuring the store delivers exceptional consumer experiences.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator and brand ambassador.
• Ability to apply product sales techniques.
• Flexible scheduling including weekends/holidays.

Responsabilités

• Lead a team to deliver world-class service and premium brand experience.
• Coach and motivate teammates and maintain a positive work atmosphere.
• Support store leadership to hit sales targets and coordinate daily operations.
• Oversee digital services, visual merchandising and promotional campaigns on the sales floor.

Connaissances

Customer service

Retail leadership

Team coaching

Communication

Description du poste

Nike Liege is looking for a Team Lead to join our team and provide world-classservice to the consumer:

What you bring

As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate teammates in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

• COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
• ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
• CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Note: Relocation support is not available for this role