Nike - Assistant Head Coach (Assistant Manager)

RETAILORS; Antwerpen; Sur place; EUR 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Discounts in all Nike stores

Comprehensive training programs

Dynamic work environment

Résumé du poste

A leading sports retailer in Antwerp is seeking an Assistant Head Coach to oversee retail operations and manage a team towards achieving commercial success. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a passion for the brand. This role offers a full-time contract with opportunities for professional growth and attractive employee benefits, including discounts at Nike stores.

Qualifications

• Experience in a similar role demonstrating the ability to set, achieve, and exceed goals.
• Prior experience leading a team through active management, motivation, training, and development.
• Willingness to continuously learn and develop.
• Ability to work weekends, evenings, and on holidays if required.
• Networking and relationship-building experience.
• Proficiency with business systems and the latest technology.
• Willingness to continuously learn and develop.
• Willingness to travel.

Responsabilités

• Oversee and manage all retail areas and team members to achieve commercial success.
• Lead performance management: set targets and report all store KPIs.
• Support the Store Manager in recruitment and handle operational tasks.
• Provide operational training and ensure compliance with company policies.
• Manage all operational processes, loss prevention, health and safety.
• Build and maintain strong commercial knowledge of competitors and local markets.
• Set an example and empower the team to provide a customer‑driven experience that promotes a premium sales and service culture.
• Support the Store Manager in recruitment.
• Prepare and conduct performance reviews and develop action plans with team members.
• Plan staffing based on peak hours, productivity, labor regulations, and wages.
• Provide operational training (e.g., loss prevention, complaint handling, health and safety).
• Measure training performance of the store team (online, SKU, face‑to‑face).
• Support succession planning and talent development.
• Deliver consistent coaching on sales, product, and training to ensure the highest level of customer service and sales.
• Handle all merchandising‑related processes: inventory, supply chain communication, and merchandise feedback.
• Maintain and communicate inventory status and efficiency within the allocated budget.
• Ensure compliance with all company policies and procedures (health and safety, store operations, loss prevention, time and attendance).
• Maintain proficiency in business systems and latest technology.
• Keep the Break Room Communication board updated and maintained.
• Handle transactions, complaints, and returns processing.
• Collaborate with external services for all store‑related processes (cleaning, cash collection, IT).
• Perform any other relevant tasks to ensure the store runs smoothly, efficiently, and to expected standards in all areas.

Connaissances

Team leadership

Commercial insight

Excellent communication skills

Flexibility and adaptability

Networking and relationship-building

Proficiency in business systems

Passion and knowledge of the brand

Fluency in a second language

Outils

POS systems

Description du poste

Nike - Assistant Head Coach (Assistant Manager)

Location: Antwerp, Flemish Region, Belgium (also Roosendaal, North Brabant, Netherlands)

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other (Retail)

Responsibilities

• Oversee and manage all retail areas (front of house, back of house, visual merchandising) and team members to achieve commercial success.
• Handle operational tasks in the absence of the Head Coach.
• Lead performance management: set targets, communicate objectives, follow up, implement action plans, and report all store KPIs (sales, conversion, UPT, ADT, Mystery Shop, turnover, staffing, payroll, STAR).
• Communicate sales results, goals, and individual responsibilities to team members; hold them accountable for achieving individual and team goals.
• Manage all operational processes, loss prevention, health and safety.
• Build and maintain strong commercial knowledge of competitors and local markets.
• Set an example and empower the team to provide a customer‑driven experience that promotes a premium sales and service culture.
• Support the Store Manager in recruitment.
• Prepare and conduct performance reviews and develop action plans with team members.
• Plan staffing based on peak hours, productivity, labor regulations, and wages.
• Provide operational training (e.g., loss prevention, complaint handling, health and safety).
• Measure training performance of the store team (online, SKU, face‑to‑face).
• Support succession planning and talent development.
• Deliver consistent coaching on sales, product, and training to ensure the highest level of customer service and sales.
• Handle all merchandising‑related processes: inventory, supply chain communication, and merchandise feedback.
• Maintain and communicate inventory status and efficiency within the allocated budget.
• Ensure compliance with all company policies and procedures (health and safety, store operations, loss prevention, time and attendance).
• Maintain proficiency in business systems and latest technology.
• Keep the Break Room Communication board updated and maintained.
• Handle transactions, complaints, and returns processing.
• Collaborate with external services for all store‑related processes (cleaning, cash collection, IT).
• Perform any other relevant tasks to ensure the store runs smoothly, efficiently, and to expected standards in all areas.

Qualifications

• Experience in a similar role demonstrating the ability to set, achieve, and exceed goals.
• Prior experience leading a team through active management, motivation, training, and development.
• Commercial insight.
• Excellent communication skills at all levels.
• Flexibility and adaptability to meet the company's needs.
• Networking and relationship‑building experience.
• Proficiency with business systems and the latest technology.
• Willingness to continuously learn and develop.
• Willingness to travel.
• Passion and knowledge of the brand.
• Fluency in a second language is an advantage (spoken and written).
• Ability to work weekends, evenings, and on holidays if required.

Why Retailors?

Shaping the future: We drive innovation forward and focus on excellent customer service, data‑driven decisions, and continuous development.

Global presence, local roots: With locations in Europe, Canada, Australia, New Zealand, and Israel, we combine international best practices with strong regional expertise.

Performance matters: We support talent with development programs, clear career paths, and opportunities to grow internationally.

Passion for sport & lifestyle: We live the brands we represent and create a work environment full of energy, movement, and team spirit.

Exclusive benefits: Employees enjoy attractive perks – discounts in all Nike stores within our network and internal events such as Friends & Family.

Growth with us: The Retailors Academy offers comprehensive training and tools to support your personal and professional growth.

Ready for Your Next Step?

If you love sports, live retail, and want to help shape a dynamic environment – you’re in the right place.

Join us. Shape the future. Make an impact.

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