System Expert Functional Analyst

Keystone Solutions; Belgique; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Keystone Solutions zoekt een System Expert - Functional Analyst om bij een klant ter plaatse een stabiel en veilig IT-ecosysteem te waarborgen en bedrijfsprocessen optimaal te ondersteunen.

Verantwoordelijkheden omvatten analyse, ontwerp, documentatie en samenwerking met projectleiders, architects en leveranciers. Vereisten: 5+ jaar ervaring in functionele analyse, kennis van BPMN/UML en Agile, plus een ICT-achtergrond.

Qualifications

• Ervaring met functionele analyse (min. 5 jaar).
• Kennis van analysemethoden en -tools.
• Samenwerking in kleine tot middelgrote teams.
• Achtergrond in ontwikkeling is een pluspunt.
• Kennis van agile ontwikkelingsmethoden.
• Begrip van bedrijfsprocessen (administratie, productie, logistiek).
• Kennis BPMN, UML en testmethodologieën.
• Ervaring met API-ontwerp, SOA en event-driven architecturen.
• Kennis integratiepatronen en services/events.
• Master/Bachelor in ICT-gerelateerde richting of gelijkwaardig door ervaring.

Responsabilités

• Analyseer en documenteer functionele vereisten vanuit eindgebruikers.
• Ontwerp en descrieer functionele oplossingen en keuzes.
• Beheer technische vereisten en communiceer met stakeholders.
• Ondersteun analyse en validatie van API's, systemen en processen.
• Zorg voor stabiliteit, beveiliging en prestaties van IT-omgeving.
• Lever documentatie, demos en handleidingen aan gebruikers.
• Voer tracking uit van data-processen en implementaties.
• Voer tweede-lijnsondersteuning uit aan ICT-collega's.
• Voer proactieve maatregelen in om storingen te voorkomen.
• Blijf op de hoogte van ontwikkelingen in het vakgebied.

Connaissances

Functionele analyse

Agile methodieken

BPMN

UML

Testing methodologieën

API-ontwerp

SOA/EDA

Integratiepatronen

Data management

Formation

Master in ICT

Outils

N.v.t.

Description du poste

Mission Overview

We are seeking a System Expert - Functional Analyst for a consultancy mission at a client site, representing Keystone Solutions. In this role, you will be responsible for creating and maintaining a stable and secure IT environment, ensuring the continuity and performance of network infrastructure and/or end-user applications to support business processes and user experiences.

Key Responsibilities

• Contribute to the renewal of hardware and/or software components and perform necessary functional or technical analyses to meet end-user and business needs.
• Manage and follow up on technical requirements, communicating with stakeholders such as project leaders, architects, and suppliers regarding technical specifications.
• Compare and advise on technology selection, including materials and licenses.
• Design and document technical or functional solutions.
• Monitor, maintain, test, and secure IT infrastructure and/or software applications to ensure high reliability, security, and usability for end-users.
• Test and validate functionalities.
• Ensure the efficient operation of tools and systems.
• Maintain data structures and/or system settings, providing a performant environment for data management and ensuring backups of user files to guarantee the accuracy of business data and quick recovery in case of loss or damage.
• Ensure the quality of the data structure.
• Follow up on data processes.
• Analyze, resolve, and follow up on application or network-related issues to restore the operation of these applications or networks.
• Analyze and resolve error messages and technical problems.
• Provide second-line support to ICT colleagues.
• Proactively perform actions to prevent outages.
• Formulate proposals for renewal and optimization of the activity domain to meet current and future business needs.
• Keep up with developments in the field.
• Collect and analyze feedback.
• Develop and propose concepts for process improvements.
• Ensure knowledge retention and keep data and documentation up to date for your area of expertise, as well as communicate information to maintain a correct and complete view of all available components and applications throughout their lifecycle.
• Manage inventories and/or schedules.
• Register and update information in management tools.
• Provide demos, documentation, and user manuals and share them.

Candidate Requirements

• Experience in functional analysis, minimum 5+ years.
• Familiarity with current analysis methods and tools.
• Collaboration within small to medium-sized development teams.
• A background in development is a plus.
• Knowledge of agile development methods.
• Understanding of standard business processes, including administration, production, and logistics.
• Familiarity with BPMN, UML, and testing methodologies.
• Experience with API design, service-oriented architectures, and event-driven architectures.
• Knowledge of integration patterns and communication via services and events.
• Educational background: Master’s or Bachelor’s in an ICT-related field (or equivalent through experience).
• Language skills: Dutch: active knowledge, spoken and written; French: basic knowledge, spoken and written; English: advanced knowledge, spoken and written.

Behavioral Competencies

• Communicates effectively and can clearly convey findings and analyses, both verbally and in writing.
• Aims for quality and optimal, customer-oriented service.
• Functions well within a team of Application Managers and Product Owners.
• Works independently, accurately, and in a structured manner, with attention to detail, and can work remotely with ease.
• Adopts a pragmatic approach and is stress-resistant.
• Embodies the values of safety, reliability, responsibility, and collaboration in every engagement.

Duration

As soon as possible - 31/12/2026 4 months (full time)

Skills required

• Actuele analysemethodes en -tools - Level: Intermediate - Most recent: Any time
• Agile ontwikkelingsmethodes - Level: Intermediate - Most recent: Any time
• BPMN, UML en testing methodologieën - Level: Intermediate - Most recent: Any time
• Kennis van ontwikkelen en onderhouden van datagegevens - Level: Intermediate - Most recent: This year
• Kennis van opstellen van een functionele analyse op basis van gesprekken met eindgebruikers, met als doel een beeld te krijgen op de functionele behoeften - Level: Intermediate - Most recent: This year

Language requirements

Dutch

Level Native or bilingual proficiency