Store Manager (Maternity cover)

Foot Locker; Gent; Sur place; EUR 30 000 - 40 000; Temps partiel

Résumé du poste

Foot Locker is looking for a team leader in Gent, Belgium, who is passionate about enhancing the customer experience. This temporary position involves coaching your team, executing company standards, and ensuring superior customer service across all interactions. The ideal candidate has at least two years of experience in a customer-facing role, excels in engaging customers, and possesses strong analytical skills. Flexibility in availability is essential for weekend and holiday shifts.

Qualifications

• At least 2 years of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated by results from customer and product interactions.

Responsabilités

• Coaching and motivating your team to inspire top performance.
• Executing standards in recruiting, hiring, and training.
• Drive key performance indicators to maximize profitability.

Connaissances

Leadership ability

Customer engagement

Enthusiasm

Resourcefulness

Cognitive and mathematical skills

Ethics and integrity

Flexible availability

Description du poste

Overzicht

*This is a temporary position*

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Kwalificaties

• Demonstrated leadership ability with at least 2 years of experience in a customer‑facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays

Verantwoordelijkheden

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience