Assistant Manager

Foot Locker; Wijnegem; Sur place; EUR 30 000 - 42 000; Plein temps

Résumé du poste

A leading sports retailer in Belgium seeks a Store Leader to drive sales and enhance the customer experience. You will coach your team to ensure high satisfaction and meet operational goals. The ideal candidate has at least a year of experience in a retail environment, strong analytical skills, and a commitment to coaching. Flexibility in hours is required, including nights and weekends. Join us to create a positive work atmosphere and contribute to exceptional customer service.

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Strong cognitive and mathematical skills.
• High level of ethics, integrity, and trust.
• In staat om zich aan te passen aan een omni‑channel retailomgeving
• Zelfstandige uitvoering van taken en verantwoordelijkheden
• Kennis van operationele en financiële basisprincipes
• Ethisch en integer handelen
• Beschikbaarheid 's avonds, weekends en feestdagen

Responsabilités

• Coaching and motivating the team to drive sales.
• Ensuring high levels of customer satisfaction.
• Delivering sales and operational expectations.
• Optreden als schakel tussen klanten, verkoopmedewerkers en store leadership
• Leren en delen van productkennis en trends om aan klantsbehoeften te voldoen
• Zorgdragen voor actuele productkennis en markttrends
• Bijdragen aan een positieve en inclusieve werkomgeving

Connaissances

Leadership ability

Customer engagement

Analytical skills

Problem solving

Flexibility

Analytical

Integrity

Availability

Description du poste

Overzicht

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Kwalificaties

• Demonstrated leadership ability with at least 1 year of experience in a customer‑facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni‑channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays

Verantwoordelijkheden

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment