Shift Leader
Foot Locker Store Leadership – Drive the in‑store customer experience and lead the team to maximize sales and profits. Act as the primary manager when the Store Manager or Assistant Manager is absent.
Overzicht
You love talking about athletic sneakers and apparel, start natural, friendly conversations, adapt to different customers, and resolve issues with a smile. You also like to teach others to do the same and lead the team to achieve personal and productivity goals.
Kwalificaties
- At least 1 year of retail experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
Verantwoordelijkheden
- Inspire and motivate the team to drive sales and deliver exceptional customer service
- Ensure high levels of customer satisfaction by being knowledgeable on all products and working with co‑workers for excellent sales service
- Deliver on sales, customer experience, merchandising, visual, and operational expectations
- Maintain personal and productivity goals
- Uphold the quality and productivity of every aspect of the store
- Act as a partner between customers, sales associates, Assistant Manager, and the Store Manager
- Share product knowledge and trends to fit customer needs
- Maintain awareness of all product knowledge and current/upcoming trends
- Contribute to a positive and inclusive work environment
Seniority level
Mid-Senior level
Employment type
Part‑time
Location
Mechelen, Flemish Region, Belgium