Store Manager

Market Direct Distribution; Waver; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Market Direct Distribution in Belgium is seeking a Store Manager for our Wavre location. This on-site role oversees daily store operations, staff scheduling, training, inventory, merchandising, pricing, and customer service to deliver an outstanding shopping experience.

You will manage cash handling, loss prevention, health and safety compliance, analyze sales reports, and collaborate with management to hit revenue and customer-satisfaction targets.

Qualifications

• Store Management, including team supervision, operational oversight, and inventory control.
• Customer Satisfaction and Customer Service focus, with a welcoming in-store experience.
• Effective Communication with customers, team members, and management.
• Knowledge of Retail Loss Prevention, minimizing shrinkage and ensuring procedures.
• Retail or food service experience, ideally in a supervisory/management role.
• Ability to work on-site in Wavre, with weekends/holidays/extended hours as needed.
• Strong organizational and problem-solving skills for decisions under pressure.
• Basic proficiency with POS systems and common office software.

Responsabilités

• Oversee daily store operations and staff scheduling to ensure smooth service.
• Supervise team performance and lead training to maintain high standards.
• Monitor inventory, coordinate product displays, and ensure accurate pricing/merchandising.
• Handle cash procedures and oversee loss prevention and health and food safety compliance.
• Analyze sales reports and implement promotional activities to reach targets.

Connaissances

Store management

Customer service

Communication

Loss prevention

Retail experience

POS familiarity

On-site presence

Organization

Formation

Business/Retail management

Outils

POS systems

Description du poste

Market Direct Distribution is a global provider of food solutions, specializing in fresh produce, food service products, and supply chain management. Headquartered in Essen, Belgium, the company serves importers, retailers, and food service providers across Europe. Its strategic locations enable tailored solutions for supermarkets, specialty stores, hotels, and restaurants in diverse markets.

Role Description

The Store Manager is a full-time, on-site role based in Wavre, responsible for overseeing daily store operations and ensuring an excellent customer experience. This role manages staff scheduling, supervises team performance, and supports training to maintain high service standards and product knowledge. The Store Manager monitors inventory levels, coordinates product displays, and ensures accurate pricing and merchandising aligned with brand guidelines. They manage cash handling procedures, oversee loss prevention activities, and maintain compliance with health, safety, and food quality regulations. The role also involves analyzing sales reports, implementing promotional activities, and collaborating with management to achieve revenue and customer satisfaction targets.

Qualifications

• Demonstrated ability in Store Management, including team supervision, operational oversight, and inventory control.
• Strong focus on Customer Satisfaction and Customer Service, with experience creating a welcoming and efficient in-store experience.
• Effective Communication skills, including clear verbal and written communication with customers, team members, and management.
• Knowledge of Retail Loss Prevention practices, including minimizing shrinkage, monitoring store procedures, and ensuring compliance.
• Previous experience in retail or food service environments, ideally in a supervisory or management role.
• Ability to work on-site in Wavre, with flexibility to work weekends, holidays, and extended hours as needed.
• Strong organizational and problem-solving skills, with the capacity to make sound decisions under pressure.
• Basic proficiency with point-of-sale systems and common office software (e.g., spreadsheets, email, reporting tools).
• Relevant education in business, retail management, hospitality, or a related field is an advantage.