Shift Coordinator

Coreso SA; Brussel Hoofdstad; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

Coreso, a dynamic European energy company based in Brussels, is hiring a Shift Coordinator to join our Operations team. You will manage the Control Room shift roster, handle change requests, and ensure compliance with working time regulations.

This role focuses on coordination with Operations, HR, Training and external stakeholders, maintaining SharePoint docs, and delivering weekly performance reports. Hybrid work available.

Qualifications

• Experience in workforce planning and coordination.

Responsabilités

• Manage the day‑to‑day Control Room shift roster.
• Process and implement shift change requests from operators and management.
• Ensure compliance with working time regulations, internal policies and staffing requirements.
• Monitor resource allocation to guarantee adequate operational coverage.
• Coordinate and report operator overtime requirements and associated compensation requests.
• Manage access and visits to the Control Room and Operations floor.
• Prepare agendas and logistics for Operations team meetings.
• Facilitate onboarding activities for new operators.
• Serve as liaison between Operations, HR, Training teams and external stakeholders.
• Maintain Operations’ SharePoint documentation and communications.
• Consolidate and distribute weekly Control Room performance reports.
• Support process improvements and reporting quality.

Connaissances

Workforce planning

Resource & Operational coordination

Operational Administration & governing

Stakeholder management

Data quality & continuous improvement

MS Office (Excel, Word)

SharePoint

English fluency

Outils

SharePoint

Excel

Word

Description du poste

Embark on an exciting journey with Coreso, a dynamic and fast‑paced company at the forefront of the European energy landscape. As a Regional Coordination Centre (RCC), Coreso plays a crucial role in coordinating high‑voltage electricity flows for European Transmission System Operators (TSOs), ensuring the security of electricity supply on a regional basis.

To support our mission, we are looking for a Shift Coordinator to join our Operations team, with a focus on efficient coordination and administrative management of Control Room operations. This is not an operator role but a coordinator that will ensure appropriate staffing levels, compliance with internal policies and procedures, and smooth collaboration between Operations, HR, Office Management and external stakeholders.

Who are we looking for?

Responsibilities

• Manage the day‑to‑day Control Room shift roster.

• Process and implement shift change requests from operators and management.

• Ensure compliance with working time regulations, internal policies and staffing requirements.

• Monitor resource allocation to guarantee adequate operational coverage.

• Coordinate and report operator overtime requirements and associated compensation requests.

• Manage access and visits to the Control Room and Operations floor.

• Prepare agendas and logistics for Operations team meetings.

• Facilitate onboarding activities for new operators.

• Serve as liaison between Operations, HR, Training teams and external stakeholders.

• Maintain Operations’ SharePoint documentation and communications.

• Consolidate and distribute weekly Control Room performance reports.

• Support process improvements and reporting quality.

Skills

• Experience with Workforce planning, Resource & Operational coordination

• Experience with Operational Administration & governance

• Strong communications skills and stakeholder management.

• Strong interest in Reporting, data quality & continuous improvement

• Advanced MS Office skills (Excel, Word…) and SharePoint.

• Fluent English. Any additional European language is an asset

• Technical expertise is not required. An interest in the energy sector and operational environments is an asset

Why join us?

We are a small organization with European-wide impact. You will work on meaningful projects with visibility across teams and have the chance to contribute in a hands‑on practical way.

What we offer:

• A mission with purpose – contribute to Europe’s energy transition

• An international team based in Brussels – located in the heart of the EU district,

• A dynamic and supportive workplace – where your input matters and your creativity is welcomed.

• Real ownership – work on impactful projects in the EU context

• Flexible way of working – a hybrid setup: 40% in the office, 60% from home.

In line with our commitment to information security (ISO 27001), reference and background checks may form part of the selection process.