Service Projects Team leader

ABB; Machelen; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

ABB Belgium and Luxembourg seeks a Service Projects Team Leader to drive PMO excellence across the full service project portfolio.

You will empower Project Managers and Service Coordinators, lead on-site customer engagements, and ensure timely delivery of complex electrical service projects. The role reports to the Service Manager and requires a strong electrical engineering background, fluent in Dutch, French, and English, with a passion for continuous improvement.

Qualifications

• PMO leadership and delivery of the full service project portfolio.
• Directly manage selected key projects with strong governance.
• Drive a customer-first mindset and value across Belgium and Luxembourg.

Responsabilités

• Lead and empower the PMO team, enabling high-performance delivery across the full service project portfolio.
• Personally manage and execute selected key projects - setting the operational and behavioral benchmark for excellence.
• Promote a customer-first mindset. Drive urgency, care, and qualitative service experience in every engagement.
• Partner with customers on-site to identify operational improvements, eliminate pain points, and unlock new value.
• Oversee the project portfolio through structured reviews with project managers and leadership teams.
• Act as the escalation point for project challenges. Step in fast, resolve issues decisively, and set a path forward.
• Shape and implement the project execution strategy that keeps ABB ahead of customer needs - and ahead of the market.

Connaissances

PMO Leadership

Project Management

Electrical Engineering

Stakeholder Management

Customer Engagement

On-site Collaboration

Formation

Electrical/Energy Engineering degree

Description du poste

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Manager

Your role

At ABB, we don't just manage projects - we engineer momentum. As Service Projects Team Leader, you step into a role where every decision, every improvement, and every customer interaction helps accelerate the performance and reliability of the energy systems our world relies on.

Your leadership amplifies others. Your ownership moves things forward.

you'll lead our Project Management Office team and empower Project Managers and Service Coordinators to operate with clarity and discipline impact. Every project you oversee - and every project you personally deliver - helps accelerate performance, reliability, and customer value across Belgium and Luxembourg.

Your main stakeholders include: Customers & end users, Project Managers & Service Coordinators; Field Service teams; Supply Chain & Procurement and Finance & Controlling.

This role contributes to the Electrification Service Division in Belgium and Luxembourg.

Your Responsibilities

• Lead and empower the PMO team, enabling high-performance delivery across the full service project portfolio.
• Personally manage and execute selected key projects - setting the operational and behavioral benchmark for excellence.
• Promote a customer-first mindset. Drive urgency, care, and qualitative service experience in every engagement.
• Partner with customers on-site to identify operational improvements, eliminate pain points, and unlock new value.
• Oversee the project portfolio through structured reviews with project managers and leadership teams.
• Act as the escalation point for project challenges. Step in fast, resolve issues decisively, and set a path forward.
• Shape and implement the project execution strategy that keeps ABB ahead of customer needs - and ahead of the market.

What Helps You Succeed

• A mindset powered by initiative, technical curiosity, collaboration, and continuous improvement.
• A technical degree or equivalent experience in electrical or energy engineering.
• Experience as a (service) project manager in electrical engineering.
• Solid experience managing scope, cost, schedules, and external partners.
• Technical foundation in servicing, maintaining, commissioning, or repairing electrical components.
• Fluent in Dutch, French, and English.