Senior Program & Transformation Leader (Benelux)

Keystone Solutions

Brussel

Hybrid

EUR 120,000 - 180,000

Full time

22 hours ago

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Benefits offered by this job

On-site consulting

Diverse client projects

Professional development

Career growth

Integrity and collaboration

Job summary

Keystone Solutions is seeking a Program Manager Business to lead the MyDay2Day Tribe for a major Benelux financial services client. You will drive the Benelux after-sales journeys, pre-collection and collection processes, and oversee cross-functional Agile delivery.

This role combines strategy, transformation, and hands-on leadership in a dynamic consultancy setting. You will partner with IT, Risk, Compliance, Finance, and external partners, promoting continuous improvement, governance, and

Qualifications

Master degree or equivalent by experience.
10+ years in senior leadership roles in financial services or regulated environments.
Ability to define a product vision and prioritize a complex portfolio.
Strong people leadership and cross-functional collaboration.
Excellent communication in English and Benelux languages.

Responsibilities

Define Benelux vision for after-sales and customer journeys in line with strategy.
Translate feedback and data into a coherent roadmap for transformation.
Run the Tribe as a business, balancing value, cost-to-serve, and risk.
Advise senior management on priorities and trade-offs across scope.
Own cross-squad portfolio and maximize value via prioritization.
Lead Strateg ic Planning and Quarterly Agile cycles to drive delivery.